DL380 G3 Ram Upgrade

[Mal Fortin]

Hello,

I am upgrading the RAM in my DL380 Server running Win 2003 Ent. It previously had 3GB of ram which I have removed. I am installing 8GB 4x2GB of Kingston RAM (P/N: 300682-B21). When I install the DIMMS and power the server back on I get one long beep and the Internal Health light turns on. I tried just installing 4GB and it works fine. I have the /PAE swithch in the boot.ini file, but with 8GB in it does not get that far.
If anyone has any ideas it would be greatly appreciated.
Thanks

[sgunelius]

Here's a quick note on the memory kit you referenced. Maybe this is your problem:

NOTE: The 4096MB of Advanced ECC PC2100 DDR Memory kit (300682-B21) can only be used in 2.8GHz/533/1MB and 3.06GHz and faster models.

[Mal Fortin]

Thanks for the response,

I did check that before the upgrade, my server currently has 2 3.2ghz Xeon processors.

[Matthew J Warrick]

The 2.4 and 2.8Ghz proc models support 1024MB DIMMs only for a max memory of 6144MB according to my docs.

The 2GB DIMMs will only work in the 3.06Ghz models for a max of 12288MB if fully populated.

If you have the 3.06Ghz model try updating the BIOS perhaps.

[Matthew J Warrick]

oops, I was typing while you replied I guess...

[Mal Fortin]

Hi Matthew,

I already tried upgrading the Bios, and that did not fix the problem. I am really puzzled by this one.

Thanks

[Matthew J Warrick]

What slots do you have the memory in? Have you tried putting the 2GB modules in 3B 4B 5C 6C? What about 1A 2A 3B 4B? That's all I can think of right now, you might have to log a trouble call for this.

[sgunelius]

Good luck with HP technical support if non-HP memory is installed. It always killed me to pay for their "qualified" memory, but when I had heard that they might respond to a call by asking you to pull the memory and see if your problem persists, I just bit the bullet and used the recommended memory.

When you only have 4GB installed are they in 1A and 2A or do you use other banks?

Scott

[Mal Fortin]

When I have the 4GB they are in slots 1A and 2A

[RaMpaNTe]

Is this a DL380 G3? If so chaeck this: The 4096MB of Advanced ECC PC2100 DDR Memory kit (300682-B21) can only be used in 533MHz Front Side Bus models.