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10-18-2011 03:15 PM
10-18-2011 03:15 PM
DL380 G3 Screen goes black after finding HDD
Hello,
I have a DL380 G3 2.4 GHZ 400MHZ running Windows 2003. After the boot menu the system just freezes. When I hit F8 the safe mode menu comes up, I then hit enter on safe mode and the system freezes. Would the smart array cause such a behaviour? Or should I just try a windows 2003 repair? Thank you in advance.
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10-18-2011 09:42 PM
10-18-2011 09:42 PM
Re: DL380 G3 Screen goes black after finding HDD
Try some hardware diagnostics.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288130&prodTypeId=15351&prodSeriesId=316529&swLang=8&taskId=135&swEnvOID=1005#7813
the smartstart CD has some diagnostics/tests you can run.
If you suspect it's the smart array - try loading ACU or ADU and see if there's any errors.
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10-18-2011 10:43 PM
10-18-2011 10:43 PM
Re: DL380 G3 Screen goes black after finding HDD
Thank you Johan,
I will try that tomorrow. If the check comes up clean i'll try to repair the OS. This maybe a dumb question but can I use any version of Win 2003 Disc to perform a repair? For instance, using a R2 disc to repair a non R2 installation?
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10-19-2011 12:36 AM
10-19-2011 12:36 AM
Re: DL380 G3 Screen goes black after finding HDD
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10-19-2011 06:20 AM
10-19-2011 06:20 AM
Re: DL380 G3 Screen goes black after finding HDD
i have a dought that if logiacl drive is configure propely or not
So when your system boot .....do you find logical drive ....
if not go to ORCA and configure your logical drive for the same
or u can do it through smart stat cd.
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10-19-2011 07:09 AM
10-19-2011 07:09 AM
Re: DL380 G3 Screen goes black after finding HDD
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10-19-2011 11:10 AM
10-19-2011 11:10 AM
Re: DL380 G3 Screen goes black after finding HDD
No errors at start up at all. Finds the array and the drive then tries to boot. I ran a Disc Diag from Smartstart today and saw that one of the drives failed the test. That should do it right ? Please see attached.
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10-19-2011 10:22 PM
10-19-2011 10:22 PM
Re: DL380 G3 Screen goes black after finding HDD
Hey.
Yeah that should definitely do it.
Before you replace I would confirm what kind of RAID you have. You can find this in the ACU - array configuration utility - should be on the smartstart CD.