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DL380 G3 w/ RILOE - ctrl-alt-del won't work

DMR
Occasional Visitor

DL380 G3 w/ RILOE - ctrl-alt-del won't work

I can access the RILOE, mouse works, but the ctrl-alt-del button does not. Updated firmware from 1.15 to 1.21. Driver is cpqrib2.sys v3.3.0.0. Still does not work. Any other ideas?
7 REPLIES
KarloChacon
Honored Contributor

Re: DL380 G3 w/ RILOE - ctrl-alt-del won't work

hi

that is a RILOE or RILOE II??? RILOE I think for the firmware version you're talking.

what is the Operating system?

regards
Didn't your momma teach you to say thanks!
KarloChacon
Honored Contributor

Re: DL380 G3 w/ RILOE - ctrl-alt-del won't work

hi

just in case check event log looking for any log message about keyboard?


regards
Didn't your momma teach you to say thanks!
DMR
Occasional Visitor

Re: DL380 G3 w/ RILOE - ctrl-alt-del won't work

RILOE II. I have two systems in different cities this were this is happening. One is W2K the other W2K3. Both DL380 G3. I used cp006589.exe.
KarloChacon
Honored Contributor

Re: DL380 G3 w/ RILOE - ctrl-alt-del won't work

hi

both server with the same issue?

regards
Didn't your momma teach you to say thanks!
DMR
Occasional Visitor

Re: DL380 G3 w/ RILOE - ctrl-alt-del won't work

Both servers same issue. Second server RILOE firmware not upgraded yet. I plan to later today. ctl-alt-del issue from several workstations so it is just not mine.
KarloChacon
Honored Contributor

Re: DL380 G3 w/ RILOE - ctrl-alt-del won't work

read and try this

http://support.microsoft.com/default.aspx?scid=kb;en-us;q262798
http://www.tacktech.com/display.cfm?ttid=98

add the key to the registry and

regards
Didn't your momma teach you to say thanks!
James Kennedy_5
Regular Advisor

Re: DL380 G3 w/ RILOE - ctrl-alt-del won't work

RILOE II is also annoyingly picky about what version JRE you have installed on the workstation. For best results, use JRE 1.42_12.