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тАО06-23-2004 02:22 AM
тАО06-23-2004 02:22 AM
DL380 G3 will not power off
The other DL380 G3 I have power off after OS shutdown.
So probably I have changed a setting somewhere that caused this, but where??
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тАО06-23-2004 02:48 AM
тАО06-23-2004 02:48 AM
Re: DL380 G3 will not power off
APM is under the Advanced Options.
Also, be sure to load the health drivers on your server, this could be the problem as well:
http://h18000.www1.hp.com/support/files/server/us/download/19613.html
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тАО06-23-2004 02:54 AM
тАО06-23-2004 02:54 AM
Re: DL380 G3 will not power off
Can I check if you have installed the Proliant Support Pack?
FYI
http://h18023.www1.hp.com/support/files/server/us/download/19613.html
Cheers
Gus
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тАО06-23-2004 03:08 AM
тАО06-23-2004 03:08 AM
Re: DL380 G3 will not power off
John > I cannot find anything about APM in the RBSU??
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тАО06-23-2004 07:06 AM
тАО06-23-2004 07:06 AM
Re: DL380 G3 will not power off
Your server is ACPI compliant but you may have it set as "Standard PC" and this is causing the problem.
Look in the device manager and expand the first entry "Computer". This will tell you if it's set for :-
ACPI Multiprocessor PC
ACPI Uniprocessor PC
Standard PC
etc.etc.
Compare the working and non-working server entries here.
I think it's more difficult than just changing the driver to fix the problem so seek advice first. There are a number of entries on the Microsoft support site including the following links.
http://support.microsoft.com/default.aspx?scid=kb;en-us;246236&Product=win2000
http://support.microsoft.com/default.aspx?scid=kb;EN-US;216573
http://support.microsoft.com/support/kb/articles/Q242/4/14.ASP
Make sure you are 100% confident before changing it and of course take a full system backup.
I hope this helps,
Brian
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тАО06-23-2004 08:46 AM
тАО06-23-2004 08:46 AM
Re: DL380 G3 will not power off
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тАО06-23-2004 05:44 PM
тАО06-23-2004 05:44 PM
Re: DL380 G3 will not power off
Are we facing the same problem while we are in safe mode.
If yes, then
My assumption if its working in safe mode then some application is still running at backgrounds which leads to abnormal behaviour while shutting down. So try to reduce the application working in backgrund then check agian. Where as check you registry startup option is there any unwanted application started at post.
Regards,
Prashant S.
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тАО06-23-2004 07:02 PM
тАО06-23-2004 07:02 PM
Re: DL380 G3 will not power off
as replied by brian, I also assume it's a problem related to ACPI or NOn ACPI HAL of your server. you please follow the links given in his reply.
regards,
PS: sometimes this problem occurs if you have installed imporper UPS support in your OS. so, please check if you have configured any UPS.
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тАО06-23-2004 10:16 PM
тАО06-23-2004 10:16 PM
Re: DL380 G3 will not power off
If I undestand the microsoft document thet you linked to right then I have to install windows again on top of my existing installation, but what will happen if I do this? The server is configured as domain controller, will I have to do all the configuration again??