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DL380 G4 1785 no physical drives present

Gary Collings
Occasional Visitor

DL380 G4 1785 no physical drives present

Attempting to setup new DL380 G4 with two U320 SCSI disks. Both drives have RED LEDs lit and refuse to be detected in either ACU or ORCA, or using the Windows 2K3 CD instead of smartstart. is there something i am missing?
3 REPLIES
Marc Carney
Valued Contributor

Re: DL380 G4 1785 no physical drives present

Is the SCSI backplane connected to the controller properly ? Is the server brand new 'as is' out of the box or have you added or changed anything ?
The sheep tell me what I need to know
Gary Collings
Occasional Visitor

Re: DL380 G4 1785 no physical drives present

aha, this is a common problem, whereby the SCSI backplane is not always fitted properly on DL360 G4's. Pushed it down and all is working OK. thanks
Daniel Marriott
Occasional Advisor

Re: DL380 G4 1785 no physical drives present

Gary - thanks for that. Saved me a lot of trouble. Mine had the same problem.

Daniel.