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тАО09-10-2008 03:32 PM
тАО09-10-2008 03:32 PM
Can someone help me in troubleshooting this problem?
Thanks in advance.
Solved! Go to Solution.
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тАО09-10-2008 06:14 PM
тАО09-10-2008 06:14 PM
Re: DL380 G4 Problem
Thanks,
Desmond
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тАО09-10-2008 07:36 PM
тАО09-10-2008 07:36 PM
Re: DL380 G4 Problem
Front LEDs are Green I don't see any errors in iLO event log or in IML. It looks like the system is having some problem as POST is not going through. I see it try to access the floppy drive and DVD ROM though.
Any idea?
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тАО09-10-2008 07:52 PM
тАО09-10-2008 07:52 PM
Re: DL380 G4 Problem
The system still able to boot up OS level or totally down? Try run HP Smart Setup Disc to diagnose the server using HP Insight Diagnostics Tool to get further diagnostic result.
Thanks,
Desmond
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тАО09-10-2008 08:47 PM
тАО09-10-2008 08:47 PM
Re: DL380 G4 Problem
well I think he said there is no video so no option to run any utility
he saw IML using ilo no need to have OS up and running
continue normal troubleshooting
reseat all parts not only memories
remove any PCI card or attached device
remove memories and check if you still got the beep
also you can try clear CMOS using system maintenance switch - number 6 -
regards
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тАО09-10-2008 09:11 PM
тАО09-10-2008 09:11 PM
Re: DL380 G4 Problem
The systems beeps the same way even after removing the DIMMs. There are no add-on PCI cards installed. It just a base system and has 2 drives with simplex scsi configuration.
I see the iLO showing the CPU and DIMMs details. I don't see any amber light on the system board or on the front. It doesn't show the POST diagnostics results. I will try to re-seat the CPU and clear the CMOS to see if it helps. I am suspecting the problem might be with the on-board RAID controller but I don't see a way to confirm or isolate it.
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тАО09-10-2008 09:36 PM
тАО09-10-2008 09:36 PM
Solution- Mark as New
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тАО09-11-2008 02:11 PM
тАО09-11-2008 02:11 PM
Re: DL380 G4 Problem
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тАО09-29-2008 06:02 PM
тАО09-29-2008 06:02 PM
Re: DL380 G4 Problem
Thanks for your help.
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тАО09-29-2008 06:03 PM
тАО09-29-2008 06:03 PM