DL380 G4 Start Failure

[mpapet]

I've got a dl380 g4 that will NOT get to POST. The power button LED goes red before the display even comes up.

What makes this frustrating is the only thing I did was power it down and take it out of the rack. Until I shut it off, it worked perfectly.

Both CPU system board LED's go amber and and there's a system board LED labeled NM that flashes amber.

As far as I can tell the NM LED is undocumented. It's in a bank of LED's arranged back-to-front BI IE NM SB

Does anyone have a diagnosis or way to identify the issue?

[Prabhulj]

Hi,

I have faced a similar instance and i re-seated the Power Supply on the server and that got me working?
Try to re-seat the Power supply and check.

Regards,
Prabhu

[mpapet]

Thanks for the tip. I tried your suggestion again and still no joy.

[Prabhulj]

Are there any beep's ?
Have you tried any other diagnostic option?

Regards,
Prabhu

[mpapet]

No beeps.

I can't get it to do anything else.

[Mike Bollman_1]

mpapet take a look at this:

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00687567/c00687567.pdf

starting on page 83 it details all the system board LED's and what they mean.

P.s. please be kind and assign points to those that help you.

[mpapet]

Thanks for the link to the docs I've already been through.

There's no documentation on a whole row of LED's, not just the ones I mentioned.

Better luck next time.

[Jaieun Chu]

Reseat cpu,ppm,memory and try again
only one cpu,ppm,memory remained try again
if above not work
replace system b/d
good luck!!

[KarloChacon]

like Jaieun Chu said

- reseat main components - HDD, CPU, PPM, memories, controllers, power supply
- try a minimal configuration
- remove any third party component
- clear NVRAM switch 6

with these you mean you have two CPU

"Both CPU system board LED's go amber and and there's a system board LED labeled NM that flashes amber."

Ok swap these CPUS and swap any other component

regards

[paulow1978]

numa memory?

try making sure memory is equal on both sides of each processor. i.e. 2x2 gig(same) in Bank A (2 rows) on left and 2x2 gig(same) in another bank other side. Change bios to node interleaving disabled to use numa. Otherwise set it to enabled if your os isnt numa compatable