DL380 G4 and LTO Ultrium Tape Drive

[DJ Bowling]

All,

I have 2 DL380 G4 servers. Once we received them I installed a LTO Ultrium tape drive. The tape drive was then moved to another server temporarily. I have recently installed a MSA1000 in a cluster server environment. Afterwares i attempted to re-install the LTO Ultrium tape drive. I now get this error on boot up.

Internal and External Drives cannot be attached tot he same SCSI port (Controller is disabled until problem is fixed)

I have a seperate SCSI controller for the Tape, and a Fibre channel controller (HBA) for the MSA1000. I also know that the tape drive has worked in the past, so I removed the MSA1000 and still receive the error.

Anyone seen this before, is there a firmware upgrade I can do to resolve this issue?

[Prashant (I am Back)]

Hi,

Is possible to clear the nvram for the server adn check by refixing the controller back on the server.
Which SCSCI Controller we are using there?

Prashant S.

[DJ Bowling]

Im using the internal Integrated Smart Array 6i SCSI controller. It's built-in to the MB. And my MSA1000 is connected via a seperate HBA Fibre channel controller.

[Gus Kwong]

Hi,

Can you confirm that you did not change the backplane to duplex when you attach the MSA1000?

Gus

[DJ Bowling]

Sure, how do I do that? BTW this is happening on both (2) of my DL380 Cluster servers.

[Gus Kwong]

Hi,

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00292624/c00292624.pdf

See page 56, that is the Simplex configuation for the DL380g4, whereas page 57 shows the Duplex.

Can you confirm which one do you see inside, please?

Gus

[Prashant (I am Back)]

check cable layout in the pdf given above

[DJ Bowling]

Ok, I am using the simplex configuration. This is the default configuration that was setup from the factory and was not chagned.

[DJ Bowling]

Also, something to note. My LTO Ultirum Tape drive is external to the server and connected via Scsi cable.

[Ruslan]

It sounds like that the problem is in SA6i. It's not recommended to connect ANY tape device to RAID controller. Try to connect Ultrium to NON-raid controller