DL380 G4 drivers

[harold Lee]

After I installed Windows 2003 with on this Proliant DL380 G4 server. From the 'Devices Manager', three devices show up with yellow exclamation marks under 'Other Devices', they are
- Other PCI Bridge Device
- PCI Serial Port
- PCI Communications Controller
I ran the 'install proliant support pack - Express Installation of the PSP for Windows' from HP Smartstart CD, but did not help.
Can you point out some direction for me to find those drivers.
Any input is appreciated. Thank you
Harold

[cnb]

Did you use Smart Start first to set up the server before installing the O/S?

Which version of Smart Start and PSP did you use?

hth,

[harold Lee]

I ran SmartStart after OS installed, I tried both version 7.30 and 8.25

Harold

[cnb]

Harold,

Install Smart Start first, then the O/S, then the PSP:


PSP User Guide:
http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c01705813/c01705813.pdf

Your Drivers and Firmware are here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288132&prodTypeId=15351&prodSeriesId=397634&swLang=8&taskId=135&swEnvOID=1005

Let us know if you have any issues getting these to work!

hth,

[harold Lee]

Hi cnb,
Thank you for the input.
I took your advise to re-do the installation over the weekend, install SmartStart first, then OS windows 2k3 server, then PSP, but had no luck, those unknown devices still exist.
My first thought was that might be chipset issue, so I reloaded the chipset driver and issue still remain.
Below are those unknown device's Value from the Detail tag:
Other PCI Bridge Device
Loaction: PCI Slot 3 (PCI bus 6, device 2, function 1)
under Details tag, Value:
PCI\VEN_1415&DEV_9510&SUBSYS_0000131F&REV_00\5&55F0281&0&110030

PCI Serial Port
Location: PCI Slot 3 (PCI bus 6, device 2, function 0)
under Details tag, Value:
PCI\VEN_1415&DEV_950A&SUBSYS_2032131F&REV_00\5&55F0281&0&100030

PCI Communications Controller
Location: PCI Slot 2 (PCI bus 6, device 1, function 0)
under Details tag, Value:
PCI\VEN_11C1&DEV_048C&SUBSYS_044C11C1&REV_03\5&55F0281&0&080030

Thanks
Harold