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DL380 G4 hang issue

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Fenny_1
Super Advisor

DL380 G4 hang issue

I have DL380 G4 server running Red Hat Linux. The issue am facing is that after every 2-3 days the server just hangs and stops responding neither am able to ping the server nor i can telnet/ssh.

The only solution is to reboot the server.i checked the Filesystem when the server is backup and it's only 43% utilized. I tried finding something in linux server log but hardly found any error.

Does anyone has any idea, what might causing this behavior?

any help will be appreciated.
7 REPLIES
juan quesada
Respected Contributor

Re: DL380 G4 hang issue

check ILO event log (IML) por hardware events
Johan Guldmyr
Honored Contributor

Re: DL380 G4 hang issue

run smartstart offline diagnostics on it

has it always been doing this or did you change anything?

any error leds lit on it?

iml is a good place to start
Modris Bremze
Esteemed Contributor

Re: DL380 G4 hang issue

Also take a look at firmware versions and update if you don't have the latest available version.
Fenny_1
Super Advisor

Re: DL380 G4 hang issue

This server always do this after couple of days......from where do i check the firmware for the server?
Taifur
Respected Contributor

Re: DL380 G4 hang issue

Hi,

Try to check that issue by upgrading firmware by firmware maintenace cd which comes with HP server or u can download from HP web site .


Cheers//
Taifur


Fenny_1
Super Advisor

Re: DL380 G4 hang issue

Hi Taifur,

Can you send me the link from where i can download the firmware?
cpradip1069
Advisor
Solution

Re: DL380 G4 hang issue

Hi,

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3288132〈=en&cc=us&prodTypeId=15351&prodSeriesId=397634&taskId=135

copy above URL, Slect your OS & download Firmware CD,

Thanks,
Pradeep