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DL380 G4 not boot

 
Patriot0692
Occasional Visitor

DL380 G4 not boot

Hello. I have an HP DL380 G4 Server. When upgrading memory from 2gb to 4gb using 4x1GB Dual Ranked PC2-3200 DIMMS i get dont boot server. If i switch back to the 2x1GB PC2-3200 Single Rank modules, the system not works.
Help my!
P.S. Sorry on my English!
7 REPLIES
Michael A. McKenney
Respected Contributor

Re: DL380 G4 not boot

Did you populate the correct banks with your RAM? Do you memory modules match?
Patriot0692
Occasional Visitor

Re: DL380 G4 not boot

Absolutely! Now banks is correct! I do not understand why bios is not loaded.
Michael A. McKenney
Respected Contributor

Re: DL380 G4 not boot

Does it beep? What is the error on the screen? Do you have the latest firmware installed?
Andrew Rutter
Honored Contributor

Re: DL380 G4 not boot

hi,

first your English is good!

see this support document for detailed configurations of single and dual rank dimms allowed in the dl380 g4

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=397634&prodTypeId=15351&objectID=c00374943

Also check the dimm leds on the board? are any amber in colour? this indicates faulty dimm.

try just 2 dimms(1 bank) at a time as well

Andy
Patriot0692
Occasional Visitor

Re: DL380 G4 not boot

O, thanks! I am very pleasant!
On motherboard leds shine in such sequence: 0**0000*.
I do not know that it means, because i did not find this in manual.
Michael A. McKenney
Respected Contributor

Re: DL380 G4 not boot

Try each pair of RAM separately to see if they can boot the server. You might want to upgrade the firmware before adding the second two modules.
Patriot0692
Occasional Visitor

Re: DL380 G4 not boot

Hy? Thanks! But its not working. We gave server on service.
P.S. Motherboard was burned out((