ProLiant Servers (ML,DL,SL)
1748054 Members
4884 Online
108758 Solutions
New Discussion юеВ

Re: DL380 G4 not recognizing disk array

 
Lyle De Groot_1
Occasional Advisor

DL380 G4 not recognizing disk array

I have a DL380 G4 which we are testing our SOE with. I am using RIS to deploy the image, and after resolving the reboot problem (where the Smart Array 6i controller had the incorrect IRQ setting), I am now able to boot and get the RIS menu screens up. However, after loading the PXE boot strap, I now get a error stating:

"Setup did not find any hard disks drives installed on your computer...etc"

I am suspecting it is the 6i Controller drivers not be loaded correctly. I have downloaded the latest drivers and put those in the correct dir's. Has anyone come across this problem...what am I missing?

Also, is there an updated firmware for the Controller card yet, I could not seem to find one?

Cheers
23 REPLIES 23
Ivajlo Yanakiev
Respected Contributor

Re: DL380 G4 not recognizing disk array

Lyle De Groot_1
Occasional Advisor

Re: DL380 G4 not recognizing disk array

Thanks for this, and I might be missing something here, but this link does not point to any new drivers?

The page contains the following:

├В┬╗ HP ProLiant DL380 G4 Storage Server
├В┬╗ HP ProLiant DL380 G4 Base Storage Server
├В┬╗ HP ProLiant DL380 G4 External SATA Storage Server
├В┬╗ HP ProLiant DL380 G4 External SCSI Storage Server
├В┬╗ HP ProLiant DL380 G4 SAN Storage Server

I have DL380 G4 Rack server..

Th
Ivajlo Yanakiev
Respected Contributor

Re: DL380 G4 not recognizing disk array

Lyle De Groot_1
Occasional Advisor

Re: DL380 G4 not recognizing disk array

Thanks for the reply, but as I said in my first post I have already downloaded these drivers..

Still no joy..
Ivajlo Yanakiev
Respected Contributor

Re: DL380 G4 not recognizing disk array

what is SOE and RIS.
Did you meen RDP
"where the Smart Array 6i controller had the incorrect IRQ setting"
is exactly drviver problem.
Lyle De Groot_1
Occasional Advisor

Re: DL380 G4 not recognizing disk array

RDP means ??

SOE - Standard Operating Environment
RIS - Remote Installer Service, This is what is used to deploy Operating sysyems using PXE boot and Windows Server 2000\2003.

When I intially had the IRQ driver problem, downloading and installing the latest driver DID NOT help until I read in these forums that the IRQ had to be manually changed, which I did and aleviated that problem. However, now that I boot using PXE boot and get as far as loading the intial boot drivers, I get the message saying that no disks were found, even though the arrays have been created..

It seems to me that it is not loading the driver correctly. I am wondering if the 6i Controller needs a firmware update. Do you know if any are available for download?

Thanks for your feedback, much appreciated

Ivajlo Yanakiev
Respected Contributor

Re: DL380 G4 not recognizing disk array

RDP is Rapid Deploy Pack.
Try find some things in Microsoft knowledge base.
I think that there is some for you :))

Lyle De Groot_1
Occasional Advisor

Re: DL380 G4 not recognizing disk array

Finally got this to work with RIS:

There is a gotcha that I was not aware of

http://groups.google.com.au/groups?q=cpqcissm.dll&hl=en&lr=&selm=b5eb4dd9.0404010938.7f167e5c%40posting.google.com&rnum=1

It seems the cpqcissm.dll is not supposed to be included in the txtsetup.oem file when using RIS.

I removed the dll line from the txtsetup.oem as suggested from the link above and it worked after that.

Here is an example of the txtsetup.oem that works for me!

[Disks]
d1 = "Smart Array 5x and 6x Driver Diskette",\TXTSETUP.OEM,\


[Defaults]
SCSI = 0060


[SCSI]
B060 = "Smart Array 5300 Controller"
B178 = "Smart Array 5i, 532, 5312 Controllers"
0046 = "Smart Array 6i, 641, 642, 6400, 6400EM Controllers"


[Files.scsi.B060]
driver = d1,cpqcissm.sys,cpqcissm
inf = d1,cpqcissm.inf
catalog = d1,cpqcissm.cat


[Files.scsi.B178]
driver = d1,cpqcissm.sys,cpqcissm
inf = d1,cpqcissm.inf
catalog = d1,cpqcissm.cat


[Files.scsi.0046]
driver = d1,cpqcissm.sys,cpqcissm
inf = d1,cpqcissm.inf
catalog = d1,cpqcissm.cat

Anders Munk
Occasional Advisor

Re: DL380 G4 not recognizing disk array

I have the same problem as you describe.
But none of the soultions have helped me.

Im curious to know if your RIS server is a 2003 version.

At the start of the installation i recieve the message that no disks was found. Then i have the possibility to skip automatic detection of disks and controllers but i am not able to add any drivers.

The funny thing is that if i try with a G3 model i works fine.

Anyone out there with some more solutions?

Thanks