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тАО12-01-2004 09:54 AM
тАО12-01-2004 09:54 AM
DL380 G4 not recognizing disk array
"Setup did not find any hard disks drives installed on your computer...etc"
I am suspecting it is the 6i Controller drivers not be loaded correctly. I have downloaded the latest drivers and put those in the correct dir's. Has anyone come across this problem...what am I missing?
Also, is there an updated firmware for the Controller card yet, I could not seem to find one?
Cheers
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тАО12-01-2004 07:20 PM
тАО12-01-2004 07:20 PM
Re: DL380 G4 not recognizing disk array
You need last driver from HP site.
http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?locale=en_US&taskId=135&prodSeriesId=439729&prodTypeId=12169
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тАО12-01-2004 08:41 PM
тАО12-01-2004 08:41 PM
Re: DL380 G4 not recognizing disk array
The page contains the following:
├В┬╗ HP ProLiant DL380 G4 Storage Server
├В┬╗ HP ProLiant DL380 G4 Base Storage Server
├В┬╗ HP ProLiant DL380 G4 External SATA Storage Server
├В┬╗ HP ProLiant DL380 G4 External SCSI Storage Server
├В┬╗ HP ProLiant DL380 G4 SAN Storage Server
I have DL380 G4 Rack server..
Th
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тАО12-01-2004 08:58 PM
тАО12-01-2004 08:58 PM
Re: DL380 G4 not recognizing disk array
all DL server are rack :)))
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тАО12-01-2004 09:11 PM
тАО12-01-2004 09:11 PM
Re: DL380 G4 not recognizing disk array
Still no joy..
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тАО12-01-2004 09:16 PM
тАО12-01-2004 09:16 PM
Re: DL380 G4 not recognizing disk array
Did you meen RDP
"where the Smart Array 6i controller had the incorrect IRQ setting"
is exactly drviver problem.
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тАО12-01-2004 09:33 PM
тАО12-01-2004 09:33 PM
Re: DL380 G4 not recognizing disk array
SOE - Standard Operating Environment
RIS - Remote Installer Service, This is what is used to deploy Operating sysyems using PXE boot and Windows Server 2000\2003.
When I intially had the IRQ driver problem, downloading and installing the latest driver DID NOT help until I read in these forums that the IRQ had to be manually changed, which I did and aleviated that problem. However, now that I boot using PXE boot and get as far as loading the intial boot drivers, I get the message saying that no disks were found, even though the arrays have been created..
It seems to me that it is not loading the driver correctly. I am wondering if the 6i Controller needs a firmware update. Do you know if any are available for download?
Thanks for your feedback, much appreciated
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тАО12-01-2004 09:43 PM
тАО12-01-2004 09:43 PM
Re: DL380 G4 not recognizing disk array
Try find some things in Microsoft knowledge base.
I think that there is some for you :))
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тАО12-05-2004 09:45 AM
тАО12-05-2004 09:45 AM
Re: DL380 G4 not recognizing disk array
There is a gotcha that I was not aware of
http://groups.google.com.au/groups?q=cpqcissm.dll&hl=en&lr=&selm=b5eb4dd9.0404010938.7f167e5c%40posting.google.com&rnum=1
It seems the cpqcissm.dll is not supposed to be included in the txtsetup.oem file when using RIS.
I removed the dll line from the txtsetup.oem as suggested from the link above and it worked after that.
Here is an example of the txtsetup.oem that works for me!
[Disks]
d1 = "Smart Array 5x and 6x Driver Diskette",\TXTSETUP.OEM,\
[Defaults]
SCSI = 0060
[SCSI]
B060 = "Smart Array 5300 Controller"
B178 = "Smart Array 5i, 532, 5312 Controllers"
0046 = "Smart Array 6i, 641, 642, 6400, 6400EM Controllers"
[Files.scsi.B060]
driver = d1,cpqcissm.sys,cpqcissm
inf = d1,cpqcissm.inf
catalog = d1,cpqcissm.cat
[Files.scsi.B178]
driver = d1,cpqcissm.sys,cpqcissm
inf = d1,cpqcissm.inf
catalog = d1,cpqcissm.cat
[Files.scsi.0046]
driver = d1,cpqcissm.sys,cpqcissm
inf = d1,cpqcissm.inf
catalog = d1,cpqcissm.cat
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тАО12-09-2004 12:48 AM
тАО12-09-2004 12:48 AM
Re: DL380 G4 not recognizing disk array
But none of the soultions have helped me.
Im curious to know if your RIS server is a 2003 version.
At the start of the installation i recieve the message that no disks was found. Then i have the possibility to skip automatic detection of disks and controllers but i am not able to add any drivers.
The funny thing is that if i try with a G3 model i works fine.
Anyone out there with some more solutions?
Thanks