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DL380 G4, system board led NM light on amber

Carlos Vega
Advisor

DL380 G4, system board led NM light on amber

Hi.
I have a server Proliant DL380 G4, this not responding (there are not video signal) and a amber led marked NM into the system board is light on.

Any idea for resolving the problem.
6 REPLIES
sandeep_raman
Honored Contributor

Re: DL380 G4, system board led NM light on amber

Carlos Vega
Advisor

Re: DL380 G4, system board led NM light on amber

hi.
I have been replaced the power module but the error persist, could you give me another idea.
sandeep_raman
Honored Contributor

Re: DL380 G4, system board led NM light on amber

Well,surprising the PCM did'nt work.

Clear NVRAM via System Maintenance Switch on the system board.

Last option, replace system board though skeptical if it would make a difference.

SRH
Liam Bradley
Occasional Visitor

Re: DL380 G4, system board led NM light on amber

Hi Carlos,

I have tried all of these steps my problem still persists, what are the chances of it being the motherboard itself and also how do you use the NVram switch as i have turned it on to clear but nothing happens
Matt Palmer_2
Respected Contributor

Re: DL380 G4, system board led NM light on amber

Hi, I had this problem and it was because the PCI riser cage was not properly pressed down onto the motherboard. went through same process of new sysboard and power converter module. Had nothing but this left to try, and it seemed to resolve my issue. I reseated PCI cage and pressed down right along the length of the riser cage.

hope that helps

regards

Matt
Matt Palmer_2
Respected Contributor

Re: DL380 G4, system board led NM light on amber

Hi,

the following post also seems to suggest the riser cage as a possible cause of issue:

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1349261

please award points if you found this helpful

regards

Matt