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тАО03-19-2008 01:52 AM
тАО03-19-2008 01:52 AM
Loaded up the server and run the array diagnostics that basically told me the same thing, though the 2 hard disks i have run the test normally with no problems...
How do I get the acceleration back on ?
And why did this happen ?? further diagnostics possible ?? I've attached the diagnostics file...
Please Help !
Solved! Go to Solution.
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тАО03-19-2008 08:17 AM
тАО03-19-2008 08:17 AM
Re: DL380 G5 - Drive Accelerator ReadError ??
1.
p400 has a cache module on it.
power off sever
remove cache
power on server until it post controller
power off server again
put cache module back
2. can you open Array diagnostics utility and check what you have there and if it lets you do a change in settings for example.
regards
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тАО03-19-2008 09:53 AM
тАО03-19-2008 09:53 AM
Re: DL380 G5 - Drive Accelerator ReadError ??
Seems you're my man around here :)
Done your steps but still have the same issue
ACU Setup tells me 'Error Detected' with a big stop sign...
An unrecoverable ECC error occured when trying to read data from the array accelerator's memory. Array accelerator operations are permenantly disabled.
for more info run the Array Diagnostics Utility
The utility gives me the same file that I already attached...
and no there are no options what so ever available :(
Any other options ??
I have another identical server, could I test using its controller or will that mess my hard disks up along with the RAID configurations ??
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тАО03-19-2008 01:20 PM
тАО03-19-2008 01:20 PM
Solutionjejeje
when I have time here
try this another
1. Power down the server.
2. Remove all HDDs.
3. Power up server and wait until controller initialization on POST then power off server
4. Insert all HDDs back into the system which were removed and then power on server.
I saw yesterday in fact that error
"Error Detected' with a big stop sign..."
and it was fixed like procedure above
---------------------------
if not then you should check this
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1212223
fix was:
cache was replaced.
regards
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тАО03-20-2008 04:41 AM
тАО03-20-2008 04:41 AM
Re: DL380 G5 - Drive Accelerator ReadError ??
Thanks ALOT Karlo :)
You saved me alot of time and fuss from talking to tech support and waiting for a solution...
Any idea if this might happen again ? reasons for it happening ? or how I might prevent a future lock up like this ???
Rami
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тАО03-20-2008 04:43 AM
тАО03-20-2008 04:43 AM
Re: DL380 G5 - Drive Accelerator ReadError ??
Does this affect performance or by any chance decrease possibility of the same failure that happened ?
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тАО03-20-2008 08:28 AM
тАО03-20-2008 08:28 AM
Re: DL380 G5 - Drive Accelerator ReadError ??
glad to hear that - (and thanks for the points)
one of the recommendations is have the latest system rom and latest firmware for your controller.
and also this have been experienced when server was hard shutdown
yes you settings are OK 75 read - 25 write it is OK for performance
you know anything else we'll be around
regards
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тАО03-20-2008 09:07 AM
тАО03-20-2008 09:07 AM
Re: DL380 G5 - Drive Accelerator ReadError ??
BTW. I already have the latest firmware and PSP updates version 8.00A installed.
Also what is Hard Shutdown ??
Cause I gave no shutdown commands to this server at all ! It just happenned suddenly :(
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тАО03-20-2008 11:58 AM
тАО03-20-2008 11:58 AM
Re: DL380 G5 - Drive Accelerator ReadError ??
hard shutdown for example
- server shutdowns because of a power outage
- power supply fails
- power backplane fails
regards