DL380 G5 Fan Shutdown

[Iain Hendry]

Hi,

I have a client with a DL380 G5, he's had no end of problems with it including severl fan failures. Now one of the fan slots is broken. If he connects a new fan then it won't work.

This means he's constantly running on a reduced number of fans, and every so often another one fails. His server shuts down as a result.

He wants to bypass the sutdown process because the server isn't getting hot. I presumne this isn't possible but I said I'd try to find out.

Can anyone advise if it is possible and the implications.

Thanks
Iain

[Kristof Kockelkoren]

I would suggest to replace the motherboard.
The server is still under warranty.
Had a few similar cases.

[WFHC-WI]

In the RBSU you can disable thermal shutdown but of course this is not recommended. (I believe the setting is under Server Availability.) Replace the motherboard, there is a standard three year parts warranty on this server.
Call 1-800-HP-INVENT in the US for support.