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09-21-2012 07:17 AM - last edited on 09-24-2012 02:36 AM by Maiko-I
09-21-2012 07:17 AM - last edited on 09-24-2012 02:36 AM by Maiko-I
DL380 G5 Predictive failure on brand new drive
Consolidated Error Report:
Controller: Smart Array P400 in slot 3
Device: Physical Drive 1I:1:1
Message: Predictive failure.
We have an HP DL380 G5 server with two 72GB 15k SAS drives configured in RAID1. A couple weeks ago, the server reported a drive failure on Drive 1. We replaced the drive with a brand new HDD -- same spares number. A few days ago, the server started reporting a predictive drive failure on the new drive, in the same bay.
Is it likely the new drive is bad... or more likely we have a bay failure problem?
This is a production server, so any advice would be appreciated. I have another spare drive, so I can hot swap it if this is a fluke and new drive is just bad.
THANKS!
TCJarman
P.S. This thread has been moved from Servers > Genrral to ProLiant Servers (ML,DL,SL) - HP Forums Moderator
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09-21-2012 07:55 AM
09-21-2012 07:55 AM
Re: DL380 G5 Predictive failure on brand new drive
hi,
Please attach an ACU report from the server. I'll take a look on it.
Thanks
regards,
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09-21-2012 08:34 AM - edited 09-21-2012 09:14 AM
09-21-2012 08:34 AM - edited 09-21-2012 09:14 AM
Re: DL380 G5 Predictive failure on brand new drive
I added the attachment to the original post.
If that is not what you need, please let me know. THANKS!
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09-23-2012 11:15 PM
09-23-2012 11:15 PM
Re: DL380 G5 Predictive failure on brand new drive
hi,
Thanks for the report.
[Physical Drive 1I:1:1] has 115 predictive errors as You already mentioned. The other drive is clean. You recieved most probably a DOA drive. Please update the FW of the controller first and replace the drive with a new one. Please be sure that you have a valid backup -just in case.
Thanks
regards,