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DL380 G5 Windows Setup error 00000400

 
telliottiv
Occasional Visitor

DL380 G5 Windows Setup error 00000400

Trying to install w2k3 sp3, run the 64 bit version of smart start, create the arrays with no problem, windows setup starts and I get:

"DISK I/O Error: Status = 00000400"

Have tried different smartstart cd's and different OS cd's to no avail.

Anyone else seen this?
8 REPLIES
TarunJain
Respected Contributor

Re: DL380 G5 Windows Setup error 00000400

Hi,
Did you tried other version of Windows?
i.e. sp2 or 32bit etc.
telliottiv
Occasional Visitor

Re: DL380 G5 Windows Setup error 00000400

Tried 32 bit version as well.
TarunJain
Respected Contributor

Re: DL380 G5 Windows Setup error 00000400

Hi,
Please check controller and hard drives by running Array Diagnostics Utility from smart smart.
You can also run offline diagnostics to confirm health of other hardware.

Re: DL380 G5 Windows Setup error 00000400

Hi,

Bios version update.

Online ROM Flash Component for Windows - HP ProLiant DL380 G5 (P56) Servers

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-017ef180e9bc42d4bcc310d510

Systems ROMPaq Firmware Upgrade for HP ProLiant DL380 G5 (P56) Servers

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-945687e3e38046beadd0d8c0b4

regards.
Kind Regards,
Erdogan.
I am HPE Employee

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telliottiv
Occasional Visitor

Re: DL380 G5 Windows Setup error 00000400

Ran the diagnostic utility, no errors.

In response to the BIOS updates, there is no OS on the box, is there a way to flash the BIOS from Smart Start?
TarunJain
Respected Contributor

Re: DL380 G5 Windows Setup error 00000400

Hi telliottiv,

The firmware could be upgraded offline via Firmware Maintainance CD
TarunJain
Respected Contributor

Re: DL380 G5 Windows Setup error 00000400

telliottiv
Occasional Visitor

Re: DL380 G5 Windows Setup error 00000400

Tried firmware update 8.70, no joy. Ran full hardware diagnostics, all passed. Trying to run a linux os against the box. Will post results shortly.