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10-06-2011 02:31 PM - edited 10-06-2011 02:36 PM
10-06-2011 02:31 PM - edited 10-06-2011 02:36 PM
DL380 G5 hangs during POST
Configuration:
- 2 Quad Core Xeon 2.33
- 16GB Ram
- 8 300Gb SAS drives configured as Raid-1+0
- BBU
- Bios - P56 (07/10/2009)
O/S
- Debian Lenny
- ProxMox VM Server
Problem:
- Server has been running fine for months until crash this past Sunday. Front panel lights showed "red" Internal problem.
- Integrated panel had amber lights for RAM slots D, although there was no RAM in those two slots.
- Server hangs after displaying "Redundant ROM Detected", and just before "Integrated Lights Out"
- Will not POST far enough to boot from DVDs
What I've tried:
- Reset VRAM using switch #6
- Removed all RAM and started from slot A
- Removed all H/Ds
- Checked CPUs
- Switched PPMs
I do hear a click then a hum from the drives right after the white HP logo displays. It occurs 3 times then stops. Maybe that's useful, I don't know.
See attached photos.
Any suggestions would be greatly appreciated.
-J
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10-06-2011 02:45 PM
10-06-2011 02:45 PM
Re: DL380 G5 hangs during POST
Hello,
I would suggest you to perfomr the steps provided below in order to isolet the issue:
Please remove all DIMMS except the two
Remove all PCI cards
Remove processor if installed more than 1
Then boot the server and check.
Once the issue is isolated please check the faulty component by installing them one by one
Also check the IML logs and see if there is any faulty parts
Regards
Abhishek
I am an HP Employee
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10-06-2011 03:26 PM - edited 10-06-2011 03:29 PM
10-06-2011 03:26 PM - edited 10-06-2011 03:29 PM
Re: DL380 G5 hangs during POST
Thanks Abhishek,
Please see "What I've tried:" above, I did indeed do those things already.
I cannot however, check the IML log because it does not get far enough in the POST to boot the DVD.
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10-08-2011 12:30 PM - edited 10-08-2011 02:21 PM
10-08-2011 12:30 PM - edited 10-08-2011 02:21 PM
Re: DL380 G5 hangs during POST
*bump*
Can anyone else offer suggestions?
I also tried to connect to the iLo2 port but do not have the administrator's password because the tag is missing.
I cannot reset it via switch #2 because the POST does not get to the screen allowing me to hit F8-key to complete the process of removing the password.
Thanks in advance.
-J