DL380 G5 memory configuration ?

[Potterkop]

Hi all,

I have a DL380 G5 with 12 GB memory onboard -

Board 0
DIMM 1A ( DDR2 ) 1024 Mbytes (667 MHz)
DIMM 2C ( DDR2 ) 2048 Mbytes (667 MHz)
DIMM 3A ( DDR2 ) 1024 Mbytes (667 MHz)
DIMM 4C ( DDR2 ) 2048 Mbytes (667 MHz)
DIMM 5B ( DDR2 ) 1024 Mbytes (667 MHz)
DIMM 6D ( DDR2 ) 2048 Mbytes (667 MHz)
DIMM 7B ( DDR2 ) 1024 Mbytes (667 MHz)
DIMM 8D ( DDR2 ) 2048 Mbytes (667 MHz)
ECC memory installed Yes
Dual Channel Memory Mode Enabled Not Supported
Total RAM accessible to OS 12582004 Kbytes
Free RAM 11446332 Kbytes
Total Virtual 8589934464 Kbytes
Free Virtual 8589868204 Kbytes
Resilient memory information
Number of cartridges 1
Number of modules 8
Configured for advanced ecc Yes
Configured for online spare No


As you can read , the memory is NOT dual channel enabled , does anyone know Why ????

[Mike Bollman_1]

According to the attached document you need to move your DIMMS around.

1A+2B
3A+4B
5C+6D
7C+8D

see page 9 of attached document.

[Potterkop]

Hi ,

I think you haved saved my life !

Thanks man !

I will try to replug the memory and see what happens :-)

With kind regards,

Frans Brouwer (aka potterkop)

[Mike Bollman_1]

no problem, please say thanks with points :)

[Potterkop]

I am afraid it's not working for me - that is , the HP insight diagnostics displays false information because i have removed the 2GB x4 stacks and used the original memory with the same false result in HP insight diagnostics . . . .

Any ideas ?

[Mike Bollman_1]

Potter, Have you looked at upgrading the System ROM?

There are quite a few memory related issues in the revision history.

http://h18023.www1.hp.com/support/files/server/us/download/27086.html

I would give this a try and see if it resolves it.

outside of that I am fresh out of ideas here.

[Prabhulj]

Hi,
The memory configurations looks correct.
looking through the Service and Maintenance guide,i guess we would have to configure few options in the RBSU during Boot (F9)
I dont have much info about it.

Please refer to Page: 57 on the Maintenance and Service guide.
Link : http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual〈=en&cc=us&docIndexId=179911&taskId=101&prodTypeId=15351&prodSeriesId=1121516#1

Regards,
Prabhu

[Potterkop]

Hello Prabdhu

I have looked everywhere - the bios / firmware have the latest upgrades and the RSBU gives no clue - maybe the HP insight diagnostics is wrong - it happened before !
This hardware is pretty new and it is running win 2003 x64 R2

Maybe the software is wrong ?

[Prabhulj]

Hi,
What version of Proliant Support Pack is installed?
Guess you should be on latest - 7.70A
Link: http://h18007.www1.hp.com/support/files/server/us/download/26022.html

Running of thoughts on this, Will keep trying to get some info :-)

Regards,
Prabhu

[Potterkop]

Yep it's 7.70a