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DL380 G5 not liking DeckLink HD Extreme

 
Tim Broyer
Tim Broyer
Occasional Visitor

‎04-01-2009 09:45 AM

‎04-01-2009 09:45 AM

DL380 G5 not liking DeckLink HD Extreme

I'm trying to install a BlackMagicDesign DeckLink HD Extreme video capture card in a brand new DL380 G5. The server will not make it past the POST when the DeckLink card is installed. Remove the card? Server is fine.
I've updated to the latest BIOS dated 11/2008 with no change.

Our vendor (television automation) mentions a special hotfix issued for the Speed Channel install several months ago that fixed this same exact issue.

Any advice would be great.

I've swapped slots, updated BIOS and BlackMagic has no answer.

Regards,

Tim Broyer
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Ron Moses
Ron Moses
Occasional Visitor

‎10-19-2009 11:28 AM

‎10-19-2009 11:28 AM

Re: DL380 G5 not liking DeckLink HD Extreme

We are having the same issue. Decklink Cards are not working in any HP DL series machine.

We are trying to do this for DL385 G5 and G6 series machines as well, but will not POST. Have tried multiple BIOS adjustments, and nothing works.

Please advise of "Speed Channel" Hotfix!
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Tim Broyer
Tim Broyer
Occasional Visitor

‎10-19-2009 11:43 AM

‎10-19-2009 11:43 AM

Re: DL380 G5 not liking DeckLink HD Extreme

I'll send it to you.

tim dot broyer at twcable dot com
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