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03-14-2018 04:03 AM
03-14-2018 04:03 AM
DL380 G5 smart array E200 problem
hello
we have dl380 G5 smart array E200 after change hard drive 72G to 300G after rebooting the servre smart array give error 1783-slot 3 drive array controller failure and take many times restart to avoid this problem
thanks
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03-14-2018 06:19 AM
03-14-2018 06:19 AM
Re: DL380 G5 smart array E200 problem
mohamed2000 In the past This error was solutioned with reinsert the E200 card.
Do you can use the service manual to opem the equipment and remove clean slot and reinsert de E200 Card
Service manual of DL380 G5
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03-14-2018 11:22 PM
03-14-2018 11:22 PM
Re: DL380 G5 smart array E200 problem
thanks FabioC1 I will try this solution, but i think this problem appeared after change hard drive 72G(DG072ABAB3) to 300G(EG0300FBVFL)
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03-18-2018 12:27 AM
03-18-2018 12:27 AM
Re: DL380 G5 smart array E200 problem
FabioC1 The problem still exists after clean the e200 slot but if backed to old harddisk (72 G) the the problem disappear and the system open
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03-19-2018 10:20 AM
03-19-2018 10:20 AM
Re: DL380 G5 smart array E200 problem
Hi mohamed,
looking at your screenshot tells me that you are running an ILo2 version 1.60 - this is really old fimrware. I guess the firmware of your E200 controller is also pretty old? You should try updating your server to the latest firmware available and then try again with your 300G disks (also the disk firmware may need an update).
Do you have a cache module and battery installed? If so you should make sure that the battery is ok
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