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тАО05-06-2010 08:52 AM
тАО05-06-2010 08:52 AM
DL380 G5 with Smart Array P400 - Failing on RAID build
I have a DL380 G5 server with a PCI-E P400 Smart Array Controller. Firmware on the server is P56 and the controller firmware is 7.08.
Whenever I try to build a RAID array in the Smart Start Array Configuration tool - or the Embedded BIOS tool - the drives all fail one after the other during the "Saving Configuration".
These are brand new drives.
They are all 146 GB 6G Dual Port SAS drives.
MODEL: EG0146FAWHU
HP PN: 507119-003
The boxes they shipped in are saying they are 507125-B21.
I don't have another RAID controller to swap out and try with. Any ideas?
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тАО05-07-2010 12:27 AM
тАО05-07-2010 12:27 AM
Re: DL380 G5 with Smart Array P400 - Failing on RAID build
Ensure you're all on latest FW.
If you still have the problem.
It could be a bad Array controller, as you mention or a bad Drive.
It could also be the system i/o board.
Try one drive at the time.
Try to use the embedded controller.
BR
/jag
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тАО05-07-2010 04:26 AM
тАО05-07-2010 04:26 AM
Re: DL380 G5 with Smart Array P400 - Failing on RAID build
1) I swapped the PCI-E ports.
2) I pulled the cache and battery off - booted with it all off - and then put it back on.
3) I upgraded from 6.86 firmware to the 7.08 firmware.
4) Downgraded back to 6.86.
5) Downgraded back to 4.12.
#2 is the only step that actually got the hard drives working for a moment.
Oddly enough. This is a hand me down server that came with 2 15kRPM SAS drives and 4 SATA 5.4kRPM drives. The SATA drives have always worked. The SAS drives never worked.
And the 8 new SAS drives I have for the server don't work.
Next step is warranty replacing the controller card - unless I can find another one to test with - but still pretty sure I'll be warranty repairing the controller card.
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тАО05-07-2010 04:31 AM
тАО05-07-2010 04:31 AM
Re: DL380 G5 with Smart Array P400 - Failing on RAID build
If so are you using those slots?
Then try to put the SA in the PCI cage.
I have seen a faulty System I/O board, behave strangely, when the SA was installed in those slots.
Work fine in the PCI cage.
After replacing system I/O board, it worked fine.
I think it was a G5
BR
/jag
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тАО05-07-2010 04:56 AM
тАО05-07-2010 04:56 AM
Re: DL380 G5 with Smart Array P400 - Failing on RAID build
Try to put the SA P400 in the PCI cage.
You'll need to remove the bracket.
BR
/jag
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тАО05-07-2010 05:25 AM
тАО05-07-2010 05:25 AM
Re: DL380 G5 with Smart Array P400 - Failing on RAID build
Swapping it to the other PCI-E Slots outside of the cage, directly on the motherboard, doesn't work either.
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тАО05-07-2010 05:36 AM
тАО05-07-2010 05:36 AM
Re: DL380 G5 with Smart Array P400 - Failing on RAID build
It could be that 1 of the SAS drives got problem.
I have seen that also.
And of caurse as you mention your self.
Have a nice weekend.
BR
/jag
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тАО05-07-2010 06:28 AM
тАО05-07-2010 06:28 AM
Re: DL380 G5 with Smart Array P400 - Failing on RAID build
SAS AND SATA drives.
I managed to come across a DL380 G4 and tossed the SAS drives in that and they all worked.
So - time to replace the card. :\
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тАО05-07-2010 06:29 AM
тАО05-07-2010 06:29 AM
Re: DL380 G5 with Smart Array P400 - Failing on RAID build
/jag