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Re: DL380 G6 Wont boot Virtual Media

 
Ali
HPE Pro

Re: DL380 G6 Wont boot Virtual Media

Hi,

 

I understand from the thread that you have tried every possible step to isolate the issue. Looks like issue with iLo itself if other identical machines are working fine with virtual media.

 

You may need to open a case with HP Support for further troubleshooting or part replacement if required.

 

Click on Star Kudos if you think information provided is helpful.

 

Thanks,

Aftab

I work for HPE
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d3vnul
Frequent Advisor

Re: DL380 G6 Wont boot Virtual Media

That's the last resort indeed. We were hoping to find a possible fix without causing downtime for a technician to replace the motherboard. I also understood from the datacenter that if a hp tech will need to go on-site for motherboard replacement i will need to pay the datacenter to open the rack with a masterkey and to escort the hp technician to the rack. Second problem is that we can only afford downtime just between 01AM-07AM. I never had a hp technician on-site and i have no idea if we can request special hour for the replacement task. The server is still under warranty so i guess i will give it a try and contact hp support.
d3vnul
Frequent Advisor

Re: DL380 G6 Wont boot Virtual Media

One update on this old topic.

 

I just have a DL360 G6 next to me and i experienced the same problem with virtual media. Apparently the solution in this case was to remove the internal usb drive because i also had a SD card installed.

 

My main goal/idea was to install ESXi on the internal usb drive and have a empty sd card plugged-in so in case the internal usb drive will ever "die" i can easy install esxi on the sd card (or the vice-versa) .

 

As soon as i removed the internal usb-drive , i managed to boot from virtual media.

Oscar A. Perez
Honored Contributor

Re: DL380 G6 Wont boot Virtual Media

Is there another USB attached to the server? Like an USB KVM dongle?




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d3vnul
Frequent Advisor

Re: DL380 G6 Wont boot Virtual Media

Hi,

Nothing else was installed except the internal usb drive + sd card.
Apparently in my case it wont boot virtual media if i have both connected. As soon as i removed the internal usb drive , it works. P.S: Using latest ilo2 2.15 and latest bios.

johnl_QNI
Occasional Visitor

Re: DL380 G6 Wont boot Virtual Media

You can toggle the bios USB boot selection to Internal or External, choose the unpopulated one, you can still install to it in ESXi then change it back after.

 

I have no answer if both are populated, maybe you can disable the USB booting with one of the legacy USB options.

 

I also didn't try mapping the .iso to a USB instead of the CD.

Huckster79
Occasional Visitor

Re: DL380 G6 Wont boot Virtual Media

DL360 G6 with internal SD card installed. Same issue. Not sure of there is an external USB device installed but quite possible that there is. Disabling external USB ports in the BIOS allowed me to boot SPP 2013.09 .iso mounted via iLO virtual media. Hope this saves someone some time.

d3vnul
Frequent Advisor

Re: DL380 G6 Wont boot Virtual Media

 I still have the DL380 G6 with installed SD card and installed Internal USB drive that cannot boot from virtual media even if i disabled the External USB from bios. I guess the only inconvenient solution for me would be to pay a technician to remove the SD card from the server ...

 

 I would be really really curious if an official HP person could test a DL380 G6 with installed internal sd card & usb drive to see if they can boot from virtual media , or if this is a known limitation ...

Pma555
New Member

Re: DL380 G6 Wont boot Virtual Media

Enable USB 2.0 support. For me it was the solution.

Markus Weiler
Occasional Visitor

Re: DL380 G6 Wont boot Virtual Media

Thanks a lot!

Same problem with DL380 G6, newest Firmware for mainboard and iLO (both January, 2015)

Tried to remote install ESXi 5.5 on internal USB stick, USB Backup Drive connected to external USB connector.

Selected internal SD card boot for sequence (not populated) and enabled USB 2.0.

Finally ESXi ISO boots from ilo after eight hours of searching.

Thanks to the community and shame on HP for this strange behaviour of the BIOS.