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DL380 G6 crashing

Occasional Visitor

DL380 G6 crashing

I have Redhat EL 5.3 installaed on DL380 G6. RAID 1+0 is configured. I can see the following Error on ILO/IML logs

Internal SAS Enclosure Device Failure (Bay 2, Box 1, Port 1I, Slot 0)

Then after a while from seeing such error, Whole Redhat OS and Applications crash and only the Network service is up. meaning that the server is reachable by ping but cannot be accessed.

Physical eye inspection shows that first two hard disks are not showing any LED indication and LEDs are off.

This is happenening on 6 servers out of the 8 DL 380 G6 servers i have.

Please advise...

Proliant Watch
Valued Contributor

Re: DL380 G6 crashing

The issue could be with the hard disk. To isolate the same, run ADU/array diagnostics utility and check if there are any issues with the hard disks.

Also, update the Firmware for the storage controller and the hard disks