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06-05-2018 03:58 PM
06-05-2018 03:58 PM
DL380 G7 No USB ?!?
This is driving me nuts!
I have a ProLiant DL380 Gen 7. The RAID shows that the drives have been moved. I tried to access iLo but my browser is complaining about SSL issues with the iLo 3 page. So I went to update the firmware on the server / iLo. I started noticing occasionally odd behavior from my keyboard and eventually had to resort to using a PS/2 keyboard which works. However, nothing I do seems to get thru using USB! I've tried using all of the external USB ports. Keyboards (I've tried two), mice, USB drives.... I reset the BIOS to defaults, I verified that USB is Enabled, I pulled the system battery, I tried the internal USB port, and even reset the NMI. I seem to have NO USB at all! CD ROM works, PS/2 works, I can load and work with software from CD.... but nothing from USB.
HELP?!?
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06-10-2018 08:11 PM
06-10-2018 08:11 PM
Re: DL380 G7 No USB ?!?
Hi,
If you have tried to Clear NVRAM and BIOS Defaults and still issue persist, I think its either a bios firmware issue or system board issue.
https://www.makeuseof.com/tag/dead-usb-port-heres-how-to-diagnose-and-fix-it/
Thank You!
I am a HPE employee
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]