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DL380 G8 Nvidia Titan GPU installed in secondary riser has no output, is not recognized by Windows.

Niminic
Occasional Contributor

DL380 G8 Nvidia Titan GPU installed in secondary riser has no output, is not recognized by Windows.

Hello,

I have recently configured my 380 G8 with an Nvidia Titan (GTX 700 series) GPU installed via the secondary riser kit (double wide gpu type). It is running dual CPUs so no issue there, but aside from the fan spinning up on the card, I can't get Windows to see it, nor do I get any output from the ports on it. Please help!

 

<UPDATE 11/16/2017>

After trying a known working single width video card in the secondary riser, then doing the same in the primary pci riser... I believe the problem lies in trying to run video output via the secondary pci bus. The card ran fine in the primary riser but had no output in the secondary riser. I have ordered a double-wide primary riser cage and will post an update if this resolves the problem once and for all.

Avery Koff
Motorola Solutions
System Technologist II, Project Manager
EET, USMSS CET, MCT 7x, MSTM-Core, CompTia A+, Network+
1 REPLY
derick_souza
Frequent Advisor

Re: DL380 G8 Nvidia Titan GPU installed in secondary riser has no output, is not recognized by Windo

Hi @Niminic

 

DL380 Gen8 just support the following nvidia cards, for more information https://h20195.www2.hpe.com/V2/Getdocument.aspx?docname=c04123238 page 42

 

NVIDIA Quadro K2000 PCIe Graphics Adapter
NVIDIA Quadro K4000 PCI-E Graphics Adapter
NVIDIA Quadro K5000 PCI-E Graphics Adapter
NVIDIA Quadro K6000 PCI-E Graphics Adapter
HP NVIDIA GRID K1 Quad GPU PCIe Graphics Accelerator
NVIDIA GRID K2 Reverse Air Flow Dual GPU PCIe Graphics Accelerator
NVIDIA Tesla K40C 12GB Computational Accelerator