DL380 G9 errors - Can't read the CTR while initializing i8042

[brodbobot]

jim, os is not even installed. during provisioning the error will come out.

[Jimmy Vance]

Sorry, your getting this message from Intelligent Provisioning? Just trying to fully understand the issue. Your comments really haven't provided much detail as to what your doing/running when you see the error.   Now I'm guessing where you said 'PIP version installed' really meant 'IP version installed'?

[brodbobot]

yes, IP version.

when running the Intelligent Provisioning, error message "Can't read the CTR while initializing i8042" will come out.

HP replaced the systemboard with Intelligent Provisioning version  2.30.75 and still getting the error.

[Jimmy Vance]

Try updating IP with the latest recovery image which is version 230.2015_0827.81

http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=7271242&swItemId=MTX_1b1f0099836545eb9a443bba88&swEnvOid=4103#tab-history

[Rehmatullah]

I am getting the similiar error trying to load into intelligent provision. See attached

[kamiljakub]

I have got the same error. Did you find some solution for this issue?

[AdolfoSoto]

hy, that is are issue; ignored:

http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c05065583&sp4ts.oid=7271259

[Homayoun61]

Dear friends

I have the same problem, I attached my screen shot of my problem

Please help fir fixing this, this my critical linux server

Thank you

[Jimmy Vance]

As I said back when this thred was originally posted

The i8402 error is just the last message on the screen and is not what is causing your issue.  Since the servers don't have a PS/2 controller this is just an informational message.

The OS isn't happy about something in your boot process, you will need to run the commands listed in the image to help isolate the issue

[L00pht]

Hello Jimmy,

There is NO OS on the server. This error appear during Inteligent Provisioning, for example when you want to enter to RAID configuration.