ProLiant Servers (ML,DL,SL)

DL380 G9 errors - Can't read the CTR while initializing i8042

 
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brodbobot
Frequent Advisor

Re: DL380 G9 errors - Can't read the CTR while initializing i8042

jim, os is not even installed. during provisioning the error will come out.
Jimmy Vance
Honored Contributor

Re: DL380 G9 errors - Can't read the CTR while initializing i8042

Sorry, your getting this message from Intelligent Provisioning? Just trying to fully understand the issue. Your comments really haven't provided much detail as to what your doing/running when you see the error.   Now I'm guessing where you said 'PIP version installed' really meant 'IP version installed'?

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brodbobot
Frequent Advisor

Re: DL380 G9 errors - Can't read the CTR while initializing i8042

yes, IP version.

 

when running the Intelligent Provisioning, error message "Can't read the CTR while initializing i8042" will come out.

HP replaced the systemboard with Intelligent Provisioning version  2.30.75 and still getting the error.

Jimmy Vance
Honored Contributor

Re: DL380 G9 errors - Can't read the CTR while initializing i8042

Try updating IP with the latest recovery image which is version 230.2015_0827.81

 

http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=7271242&swItemId=MTX_1b1f0099836545eb9a443bba88&swEnvOid=4103#tab-history

 

 

 

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Rehmatullah
New Member

Re: DL380 G9 errors - Can't read the CTR while initializing i8042

I am getting the similiar error trying to load into intelligent provision. See attached

kamiljakub
New Member

Re: DL380 G9 errors - Can't read the CTR while initializing i8042

I have got the same error. Did you find some solution for this issue?

AdolfoSoto
New Member

Re: DL380 G9 errors - Can't read the CTR while initializing i8042

Homayoun61
New Member

Re: DL380 G9 errors - Can't read the CTR while initializing i8042

Dear friends

I have the same problem, I attached my screen shot of my problem

Please help fir fixing this, this my critical linux server

Thank you

Jimmy Vance
Honored Contributor

Re: DL380 G9 errors - Can't read the CTR while initializing i8042

As I said back when this thred was originally posted

The i8402 error is just the last message on the screen and is not what is causing your issue.  Since the servers don't have a PS/2 controller this is just an informational message.

The OS isn't happy about something in your boot process, you will need to run the commands listed in the image to help isolate the issue

 

No support by private messages. Please ask the forum! 
L00pht
Visitor

Re: DL380 G9 errors - Can't read the CTR while initializing i8042

Hello Jimmy,

 

There is NO OS on the server. This error appear during Inteligent Provisioning, for example when you want to enter to RAID configuration.