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Re: DL380 Gen 7 (G7) End of Life / End of Support?

 
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PerfectReign
Occasional Advisor

DL380 Gen 7 (G7) End of Life / End of Support?

Help: I have two DL380 G7 Six-core Xeon servers acting as text-to-speech servers for the public. They take text input and recite names and addresses on request.

My networking team is telling me we need to repalce these as we purchased them in 2011. I'm thinking that any server should have at least a ten-year support lifespan. However, I cannot find the information on the website for End of LIfe / End of Support.

On the Microsoft site, for example, the support information for server and desktop OS families are easy to see.

https://support.microsoft.com/en-us/lifecycle

 

Where on the site do I find this for servers?  For that matter, where do I find it for desktops and my Elite X3?

 

 

7 REPLIES 7
Jimmy Vance
HPE Pro

Re: DL380 Gen 7 (G7) End of Life / End of Support?

A server generally goes EOL when the next generation server is released (or soon thereafter). EOS is normally five years after EOL.  I don't have the exact date, but I think EOL on the DL380 G7 was in 2013. 

If you search through the forum I recall someone had posted a link to a site that had the dates listed for many HPE products.

As for desktops, workstations, laptops, and printers you need to contact HP Inc

 

 

No support by private messages. Please ask the forum! 
PerfectReign
Occasional Advisor

Re: DL380 Gen 7 (G7) End of Life / End of Support?

Thank you for the information. I'll search.

Wow, that is a short lifespan. I would have expected ten years for server products. At least I'll be able to support through the end of the year.

Of course, my 1988 model HP 3000 is still humming along, so maybe I'll be okay.

MargaretN
Respected Contributor

Re: DL380 Gen 7 (G7) End of Life / End of Support?

Check with Pre-Sales to help with this.

chat-servers.pngMake the right purchase decision.
Chat with our presales specialists.

 

 

MargaretN

PerfectReign
Occasional Advisor

Re: DL380 Gen 7 (G7) End of Life / End of Support?

Um, okay. That's a great non-answer. You must not work for customer support.

<smh>

Jimmy Vance
HPE Pro

Re: DL380 Gen 7 (G7) End of Life / End of Support?


@PerfectReign wrote:

Um, okay. That's a great non-answer. You must not work for customer support.

<smh>


Please keep in mind these forums are supported by the user community. While some of use that participate in the forums may work for HPE, this is not an official HPE support mechanism, There is a good chance the person that responded doesn't work for cutomer support and was just trying to provide another option to possibly get your question answered 

No support by private messages. Please ask the forum! 
Erdogan Temur
HPE Pro
Solution

Re: DL380 Gen 7 (G7) End of Life / End of Support?

Hi,

HP ProLiant DL380 G7     Retired 30 Apr 2013 EOSL 30 Apr 2018

Kind Regards,
Erdogan.
No support by private messages. Please ask the forum!

Accept or Kudo

PerfectReign
Occasional Advisor

Re: DL380 Gen 7 (G7) End of Life / End of Support?

Thank you so much! That's perfect and helps me plan.