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DL380 Gen2

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Brian_470
Occasional Advisor

DL380 Gen2

I have had 3 DL380 Gen2 servers in the last 3 weeks fail on me. I reboot them and it comes back on and cannot find the array controller. I pulled hard drives from one machine and put in another and they worked just fine. so it has something to do with the hardware?

Please help.

Thanks
6 REPLIES
Dave_180
Valued Contributor
Solution

Re: DL380 Gen2

Have you tried a different array controller?
Brian_470
Occasional Advisor

Re: DL380 Gen2

No. I thought it was integrated into the motherboard.
Dave_180
Valued Contributor

Re: DL380 Gen2

Brian_470
Occasional Advisor

Re: DL380 Gen2

:) But like I said this has happened to 3 different machines all the exact same model in the last 3 weeks. I have a hard time believing that it is just coincidence.

I have taken the top off reseated all the cables, ram, etc cleared NVRAM.
Brian_470
Occasional Advisor

Re: DL380 Gen2

Here is what I have discovered. If I take out the 4 drives that are in it the Array controller comes up and tries to detect the drive but can't cause I took them out. If I put them all back the array controller wont come up. Could this be a firmware issue? I have used The firmware update CD 7.2 to upgrade but not sure if there is a firmware for the hard drives or not.

I am using 36.4GB 10K Ultra3 SCSI
Model #: BD03664553
Oleg Koroz
Honored Contributor

Re: DL380 Gen2

HDD firmware won't cause to that
However here is 7.30 Firmware CD
http://h18023.www1.hp.com/support/files/server/us/download/22722.html

You can reset them, when system DOWN, disconnect any power and discharge System board

Have few spare just in case
http://partsurfer.hp.com/cgi-bin/spi/showphoto?partnumber=228510-001