I have a DL380 Gen9 that was working fine until I restarted it yesterday. It shut down, but when coming back up it finishes post and starts booting windows, and just about when I would expect to see the HPE logo replaced by a windows lock screen, the screen goes black and post starts all over again.
I've tried everything I can think of from a software angle, dism repair, system file check, last known good config, etc, but I can't seem to get it to boot to windows, not even to safe mode. Even tried restoring the system volumes from the prior day's backup, to no avail.
At that point, I started thinking maybe it's a hardware issue, even though ilo reported everything as healthy. Booted to UEFI embedded diagnostics and ran the quick test, and sure enough the system board test failed with:
Failure ID Q0DBT1-0009P3-WPW6L1-04FB03
Failed Driver: Smart Array SAS Driver v9.62
Failed Controller: Smart Array P440ar Controller (PCIRoot(0x0)/PCI(0x1,0x0)/PCI(0x0,0x0))
Can anyone tell me what that failure ID represents?
Searching for more information, I came across this advisory which could be relevant, but I'm not certain. I did updated the system rom just in case, but the server still fails the system board test.
Do I actually have a hardware failure here, or is this a firmware issue making it look like bad hardware?
Thanks,
Steve
