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DL380 Gen9 with P440 - SAS drive not detected

 
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Sanggwan
Occasional Contributor

DL380 Gen9 with P440 - SAS drive not detected

Hi everyone,

I tried to install 300GB SAS disk (EG0300JFCKA), but can not be configured.
I referenced "Installing a hot-plug SAS or SATA drive" in HPE ProLiant DL380 Gen9 Server User Guide.

When I installed the SAS drive, 
"Activity ring" is rotating green on and off, and then "Drive status" is flashng amber one time.
After that, "Activity ring" is rotating green very often and SAS drive is not detected.

In manual, this means "The drive is not configured and predicts the drive will fail".
I want to know the cause and the solution. Does anyone know the way to solve this problem?

4 REPLIES 4
kkpro
Regular Advisor

Re: DL380 Gen9 with P440 - SAS drive not detected

Hello. Maybe sounds stupid, but did you try another drive(s) ?

Jimmy Vance
HPE Pro
Solution

Re: DL380 Gen9 with P440 - SAS drive not detected

What is not recognising the driver the SSA utility or the OS?
Have you ran the SSA utility and created a logical drive?

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Sanggwan
Occasional Contributor

Re: DL380 Gen9 with P440 - SAS drive not detected

I just missed smart array configuration in BIOS.
I thought that server can detect automatically. Thanks.

Jimmy Vance
HPE Pro

Re: DL380 Gen9 with P440 - SAS drive not detected

Glad you got it working.  Ugh, need to spell check my responses more :)

No support by private messages. Please ask the forum! 
I am an HPE employee
Accept or KudoI work for HPE