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DL380 & SA642 in PCI; "not found"


DL380 & SA642 in PCI; "not found"

I am running a Proliant DL380. Built in there is a Smart Array 5i, but additional I have a Smart Array 642 in PCI port 3, IRQ 10.

Problem is following:
In bios (ROM based diagnostics - F9) the device is recognized as RAID MASS STORAGE CONTROLLER.
Then in windows (2000 server SP4) under device manager the card is recognized as Smart Array 642, but when I load Compaq Array Configuration Utility, the message is COULD NOT DETECT ANY ARRAY CONTROLLERS IN THE SYSTEM.

I am running the lastest proliant support pack and the latest firmware on the SA642.

Please help !

Bostjan Kosi
Trusted Contributor

Re: DL380 & SA642 in PCI; "not found"

For configuring the latest series of Smart Array controllers one must use HP Array configuration utility (web based one) not old 32bit app.....

Nothing is impossible for those that don't have to do it themselves!