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DL380 mirrored drive failure

Jonathan Sherry
Occasional Contributor

DL380 mirrored drive failure

I rebooted my Compaq DL380 server remotely and it didn't come back up. When I got to the office, it was waiting for keyboard input to rebuild a mirror.

A check of the System Event log showed Storage Agent errors from 9 days ago indicating failure, and then immediately recovering.

After the reboot, I got a status of rebuilding, and then 47 minutes later, OK.

(See attachment for the log entries)

My questions are:
1. Should I consider the drive suspect, and replace it?
2. How do I configure the server to email me when this type of Error occurs? I'm running Win2k SP4.

Thanks,
-jb
3 REPLIES
Igor Karasik
Honored Contributor

Re: DL380 mirrored drive failure

Jonathan,

>>1. Should I consider the drive suspect, and replace it?

Yes.
Make sure you have last server firmware (server BIOS/SmartArray firmware) as well.

>>2. How do I configure the server to email me when this type of Error occurs? I'm running Win2k SP4.

You can use Insight Event Notifier - part of Proliant support pack.
You need to configure this service
(Start->Programs -> HP management agents ->Event Notifier config)

If you have many Proliant servers consider HP insight manager implementation
http://h18013.www1.hp.com/products/servers/management/hpsim/index.html




Jonathan Sherry
Occasional Contributor

Re: DL380 mirrored drive failure

Hi Igor,

Firmware was upgraded within the last 6 months.

I don't have HP Management Agents installed on this server. There are some old Compaq System Tools, but nothing that seems useful. I've been looking on HP's site for the appropriate download. Do I want HP Insight Management Agents for Windows 2000/Windows Server 2003 (version 7.51)?

Thanks,
-jb
>>>>1. Should I consider the drive suspect, and replace it?

Yes.
Make sure you have last server firmware (server BIOS/SmartArray firmware) as well.

>>2. How do I configure the server to email me when this type of Error occurs? I'm running Win2k SP4.

You can use Insight Event Notifier - part of Proliant support pack.
You need to configure this service
(Start->Programs -> HP management agents ->Event Notifier config)

If you have many Proliant servers consider HP insight manager implementation
http://h18013.www1.hp.com/products/servers/management/hpsim/index.html
Igor Karasik
Honored Contributor

Re: DL380 mirrored drive failure

Jonathan,
>>Do I want HP Insight Management Agents for Windows 2000/Windows Server 2003 (version 7.51)?

My suggestion: install FULL Proliant support pack 7.51
http://h18000.www1.hp.com/support/files/server/us/download/24536.html
It's contain HP Insight Management Agents and many other essential Proliants software/drivers.