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DL380 server reboots with blue screen

Terry Hardy_2
Occasional Contributor

DL380 server reboots with blue screen

I have a Proliant DL380 G4 server that is configured with 6 hard drives using Raid 5 on a SA 6400 controller using Windows Server 2003 that has started crashing with a blue screen. There are no error indications in the event log but when I look at the HP Integrated Management Log I see the following error message: Blue Screen Trap (BugCheck, STOP: 0x00000077 (0xC000000E, 0xC000000E, 0x00000000, 0x00DBB000))
Does anyone know what might be causing this error? I have looked on the net and have seen indications that it might be the controller that is causing it but nothing definative.

Help anyone?...
2 REPLIES
Tv_3
Respected Contributor

Re: DL380 server reboots with blue screen

Hi, have you seen this?

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315266

Can you install server diagnostics?
http://h18007.www1.hp.com/support/files/server/us/download/20406.html

Have you updated the BIOS the the latest bios (may 2005)
http://h18000.www1.hp.com/support/files/server/us/download/22982.html

Is their anything mentioned in the management agents or insight management?

Sincerly.



Chaos, Panic or Disaster??? Always Stay Calm, I will fix it.
Andrzej Kowalik
Honored Contributor

Re: DL380 server reboots with blue screen