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DL380 /w 12gb memory issue

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matt staley
Occasional Visitor

DL380 /w 12gb memory issue

I have a DL380 G4 rack server with 6 2gb ddr2 ecc reg Kingston memory sticks and I can only use any 4 sticks of the 6 combination. When I put 6 in the server beeps at me on boot. System boots fine with any combination of 2 or 4 memory sticks. I use to have 6 512mb sticks and it worked fine. I upgraded to 6 2gb sticks to improve performance and the system just doesn't like it.

Any help would be appreciated.
6 REPLIES
Basil Vizgin
Honored Contributor
Solution

Re: DL380 /w 12gb memory issue

May be your new sticks are dualranked?
What is partnumber of your kingston DIMMs?
matt staley
Occasional Visitor

Re: DL380 /w 12gb memory issue

the kingston part number: 375004-b21
matt staley
Occasional Visitor

Re: DL380 /w 12gb memory issue

kth-mlg4/4g

equiv. hp/compaq p/n 375004-b21
Basil Vizgin
Honored Contributor

Re: DL380 /w 12gb memory issue

As I found dualrank DIMMs are supported from firmware version 2004.12.02 (11 Jan 05).

Try to update your System ROM to latest version ( 2005.10.10):
http://h18000.www1.hp.com/support/files/server/us/locate/69_5561.html#2
Igor Karasik
Honored Contributor

Re: DL380 /w 12gb memory issue

Basil Vizgin
Honored Contributor

Re: DL380 /w 12gb memory issue

I found a cause:
As stayed in quickspeck dualranked memory only supported in bank A and B.
Your kingston memory is dualranked memory.
You can found supported memory combinations here:
http://h18004.www1.hp.com/products/quickspecs/12028_div/12028_div.html#Memory