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DL380

 
daveharris.uk
Occasional Visitor

DL380

Hi,
We are closing an office in CA and been shipping servers to a co-lo in SD. Sent a DL380 a few days back, got there and it wouldnt boot. sent another DL380 yesterday and same issue. running out of time and money now.
Server seems to power on but fans dont kick in at high speed like they should. nothing on the monitors at all, treid with drives in and out. ilo is connected and ieven trying to boot from that shows server is still off. Any ideas what i can try please to fix this?
Cheers,
DAVE.
8 REPLIES
James ~ Happy Dude
Honored Contributor

Re: DL380

Hello Dave,
Do you see any AMBER/RED LED ? external or on the Systemboard ??

Try Reseating the DIMMs; If still no joy, take out ALL the DIMMs & power on without them;

Update us on what happens;

James.
daveharris.uk
Occasional Visitor

Re: DL380

Hi James,

thank you for your reply.

With everything unpluged, bar the monitor and 2 x power we have:

SVC lights amber on the board behind the drives (drives are unplugged)

also, there appears to be an amber CR49 light and also another which was tricky for the guy at the co-lo to read, but its either CR91 or CR94 and that too is amber.

Many thanks.

DAVE.
daveharris.uk
Occasional Visitor

Re: DL380

James,

Also, with the memory removed and then the server turned on it does exactly the same, same lights are amber. No noise (beeping etc), nothing on the monitor.

Many thanks,

DAVE.
James ~ Happy Dude
Honored Contributor

Re: DL380

Dave,

System board without DIMMs, on power SHOULD beep; indicating that the DIMM slots are receiving power & the DIMMs are missing/not installed properly;

In this case, try a different Power supply;
Remove Any PCI/additional Cards;

Cheers!
James.
daveharris.uk
Occasional Visitor

Re: DL380

James,
I though it should beep too :(
The fact that the ILO and leds are lighting would indicate that it is getting power tho? Could it be its not getting enough power? seems odd as there are 2 dedicated circuits for it.
Cheers,
DAVE.
James ~ Happy Dude
Honored Contributor

Re: DL380

Hello Dave,

Did you managed to try a different PSU ?Quite possible that the System board is faulty if PSU is found to be OK !!

Regards,
James.
daveharris.uk
Occasional Visitor

Re: DL380

James,
must be the main board then. altho odd that the same thing happened on 2 different boxes.
Pretty ready to give up on the 2 boxes now and going to build another to send out.
Thanks for your help.
DAVE.
James ~ Happy Dude
Honored Contributor

Re: DL380

Tough luck Mate !
Such incidents are possible on transporting them; Good luck with new ones;
& we'll be right here, in case you need help;

Regards,
James.

PS:Please consider assigning appropriate points & closing the thread in case you think you have an answer to your queries;