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тАО08-07-2007 07:17 PM
тАО08-07-2007 07:17 PM
DL380G3 DISK Fail
- System Spec
DL380G3, System BIOS 2004/09/15
SA5i Version 2.36
- Disk Configuration
146G * 2ea (R1) : Bay 0, 1 : C Drive (OS)
146G * 2ea (R1) : Bay 2, 3 : D Drive (DATA)
36G * 2ea (R1) : Bay 4, 5 : E Drive (DATA2)
- Error Report
1. At 08:03 am, 146G disk failure in Bay 2.
-> 08:33 am, Rebuild start and completed.
2. At 09:03 pm, 36G disk failure in Bay 4.
and At 11:03 pm, 36G disk failure in Bay 5.
-> Logical Drive 3 (36G * 2ea (R1)) Failure.
- Solution
1. HP Insight Diagnostic test; Hardware Problem is nothing.
2. System Power off, disk unmount, disk mount, system power on, Logical Drive is alive.
3. 36G * 2ea disk is not failure.
4. Server is still alive no proplem.
(Disk failure, 4 days ago.)
- Question
Why disk is failure?
Is that Hardware problem? like 'SCSI Backplane' or 'Smart Array 5i Controller'.
No one would contemplate such a disk Failure happening one more time, What may I Working for Server.
DL380G3, System BIOS 2004/09/15
SA5i Version 2.36
- Disk Configuration
146G * 2ea (R1) : Bay 0, 1 : C Drive (OS)
146G * 2ea (R1) : Bay 2, 3 : D Drive (DATA)
36G * 2ea (R1) : Bay 4, 5 : E Drive (DATA2)
- Error Report
1. At 08:03 am, 146G disk failure in Bay 2.
-> 08:33 am, Rebuild start and completed.
2. At 09:03 pm, 36G disk failure in Bay 4.
and At 11:03 pm, 36G disk failure in Bay 5.
-> Logical Drive 3 (36G * 2ea (R1)) Failure.
- Solution
1. HP Insight Diagnostic test; Hardware Problem is nothing.
2. System Power off, disk unmount, disk mount, system power on, Logical Drive is alive.
3. 36G * 2ea disk is not failure.
4. Server is still alive no proplem.
(Disk failure, 4 days ago.)
- Question
Why disk is failure?
Is that Hardware problem? like 'SCSI Backplane' or 'Smart Array 5i Controller'.
No one would contemplate such a disk Failure happening one more time, What may I Working for Server.
3 REPLIES 3
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тАО08-08-2007 03:11 AM
тАО08-08-2007 03:11 AM
Re: DL380G3 DISK Fail
Hello !
Please update the Firmware for the SA5i.
Latest is 2.66
http://h18007.www1.hp.com/support/files/storage/us/download/25094.html
(for windows)
also, you might want to check for other firmware & software & drivers.
Cheers !
James.
Please update the Firmware for the SA5i.
Latest is 2.66
http://h18007.www1.hp.com/support/files/storage/us/download/25094.html
(for windows)
also, you might want to check for other firmware & software & drivers.
Cheers !
James.
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тАО08-08-2007 04:05 AM
тАО08-08-2007 04:05 AM
Re: DL380G3 DISK Fail
Hi,
As per the above discription,it seems that only error messages are coming but drive is actually not showing faulty,
if any h/w would be faulty then that should be SCSI Backplane.
But if the Duplex cabling is configured then the Terminator also needs to be checked.
If instead of rebuilding, we have a situation of intermittent hdd crash then we should have check the Power Backplane also.
But if this is a false error message only then all the firmwares & PSP should be updated & the SCSI components should be refixed.
Hope that would help
Tarun
I am an HPE Employee
As per the above discription,it seems that only error messages are coming but drive is actually not showing faulty,
if any h/w would be faulty then that should be SCSI Backplane.
But if the Duplex cabling is configured then the Terminator also needs to be checked.
If instead of rebuilding, we have a situation of intermittent hdd crash then we should have check the Power Backplane also.
But if this is a false error message only then all the firmwares & PSP should be updated & the SCSI components should be refixed.
Hope that would help
Tarun
I am an HPE Employee
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тАО08-08-2007 04:49 AM
тАО08-08-2007 04:49 AM
Re: DL380G3 DISK Fail
Hi,
I had a similar problem on a DL380 G4, which was caused by the SCSI backplane, as others have already suggested...
Cheers,
Rob
I had a similar problem on a DL380 G4, which was caused by the SCSI backplane, as others have already suggested...
Cheers,
Rob
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
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