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DL380G3 Server

DL380G3 Server

one of oue customer has a DL380 G3server in which six HDDs are installed some time back it shows RED Led in HDD we simply repalce the faulty HDD with new one after two days RED led blinking in all six HDD this time backplane was suspected so we repalce the same part it works fine for another two or three days after three days again all HDD led become RED
2 REPLIES
Prashant (I am Back)
Honored Contributor

Re: DL380G3 Server

I have few Questions on same:

What is the information message under ACU?
Is ACU opened at the time when you are getting that amber led?
What is firmware version of the controller?

Prashant S.
Nothing is impossible
RaMpaNTe
Trusted Contributor

Re: DL380G3 Server

HI Muhammad, first I would like to share the following information with you, http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00596597&jumpid=reg_R1002_USEN
Illuminated Fault LED on Hot-Plug Parallel SCSI Hard Drive May Not Indicate Drive Failure and Further Troubleshooting is Required

what we can do here is to update the FW version of the controller, you can do it from here
http://h18023.www1.hp.com/support/files/storage/us/index.html

Of course you can check the SCSI cables and reseat all the drives, If the SCSI backplane was replaced and you still have the same issue I recomend you to send me an ADU report so that I can dig in to it and let you know what the cause of the issue is.

Best Regards,
RaMpaNTe
You heve a question... I have an aswer!!!