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DL380G4: Machine Check Exception

RalfG
Frequent Advisor

DL380G4: Machine Check Exception

Hello,

one of our DL380G4 server had a machine check exception a few days ago. The server is running Debian Etch.

Sadly the HP support pointed out, that Debian Etch is not listed in the compatibility matrix of the DL380G4. So our next business day support contract is worthless in this case...

Can anyone shed some light in these MCE messages?

Thanks, Ralf


kernel messages:

MCE 0
HARDWARE ERROR. This is *NOT* a software problem!
Please contact your hardware vendor
CPU 2 BANK 0 TSC 4ded74782cc0ba
MISC 1000035800284 ADDR 241cc0
MCG status:EIPV
MCi status:
Error overflow
MCi_MISC register valid
MCi_ADDR register valid
MCA:Generic CACHE Level-1 Snoop Error
STATUS cc00000620040189 MCGSTATUS 2
MCE 1
HARDWARE ERROR. This is *NOT* a software problem!
Please contact your hardware vendor
CPU 6 BANK 0 TSC 4ded74782ccb09
MISC 1000035800284 ADDR 241cc0
MCG status:EIPV
MCi status:
Error overflow
MCi_MISC register valid
MCi_ADDR register valid
MCA:Generic CACHE Level-1 Snoop Error
STATUS cc00000620040189 MCGSTATUS 2
MCE 2
HARDWARE ERROR. This is *NOT* a software problem!
Please contact your hardware vendor
CPU 7 BANK 0 TSC 6db750376c67d8
MISC 408000388003a7 ADDR 427b59c0
MCG status:EIPV
MCi status:
MCi_MISC register valid
MCi_ADDR register valid
MCA:Generic CACHE Level-1 Snoop Error
STATUS 8c00000020040189 MCGSTATUS 2
MCE 3
HARDWARE ERROR. This is *NOT* a software problem!
Please contact your hardware vendor
CPU 3 BANK 0 TSC 6db750376c6856
MISC 408000388003a7 ADDR 427b59c0
MCG status:EIPV
MCi status:
MCi_MISC register valid
MCi_ADDR register valid
MCA:Generic CACHE Level-1 Snoop Error
STATUS 8c00000020040189 MCGSTATUS 2
MCE 4
HARDWARE ERROR. This is *NOT* a software problem!
Please contact your hardware vendor
CPU 0 BANK 0 TSC ac720a981db934
MISC 16c8000 ADDR 1995fdd00
MCG status:EIPV
MCi status:
MCi_MISC register valid
MCi_ADDR register valid
MCA:Generic CACHE Level-1 Eviction Error
STATUS 8c00020020040179 MCGSTATUS 2


lspci output

00:00.0 Host bridge: Intel Corporation E7520 Memory Controller Hub (rev 0c)
00:02.0 PCI bridge: Intel Corporation E7525/E7520/E7320 PCI Express Port A (rev 0c)
00:06.0 PCI bridge: Intel Corporation E7520 PCI Express Port C (rev 0c)
00:1d.0 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev c2)
00:1f.0 ISA bridge: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller (rev 02)
01:03.0 VGA compatible controller: ATI Technologies Inc Rage XL (rev 27)
01:04.0 System peripheral: Compaq Computer Corporation Integrated Lights Out Controller (rev 01)
01:04.2 System peripheral: Compaq Computer Corporation Integrated Lights Out Processor (rev 01)
02:00.0 PCI bridge: Intel Corporation 6700PXH PCI Express-to-PCI Bridge A (rev 09)
02:00.2 PCI bridge: Intel Corporation 6700PXH PCI Express-to-PCI Bridge B (rev 09)
03:01.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5704 Gigabit Ethernet (rev 10)
03:01.1 Ethernet controller: Broadcom Corporation NetXtreme BCM5704 Gigabit Ethernet (rev 10)
04:03.0 RAID bus controller: Compaq Computer Corporation Smart Array 64xx (rev 01)
05:00.0 PCI bridge: Intel Corporation 6700PXH PCI Express-to-PCI Bridge A (rev 09)
05:00.2 PCI bridge: Intel Corporation 6700PXH PCI Express-to-PCI Bridge B (rev 09)
06:01.0 Ethernet controller: Intel Corporation 82546EB Gigabit Ethernet Controller (Copper) (rev 01)
06:01.1 Ethernet controller: Intel Corporation 82546EB Gigabit Ethernet Controller (Copper) (rev 01)
06:02.0 SCSI storage controller: LSI Logic / Symbios Logic 53c1030 PCI-X Fusion-MPT Dual Ultra320 SCSI (rev 07)
0a:01.0 Fibre Channel: QLogic Corp. QLA2422 Fibre Channel Adapter (rev 02)
0a:01.1 Fibre Channel: QLogic Corp. QLA2422 Fibre Channel Adapter (rev 02)