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DL380G5 SmartArray P400 problem

Dmitriy Ivankovich
Occasional Contributor

DL380G5 SmartArray P400 problem

Hello!
I have problem with my DL380G5...
Whem i boot my server i haven't see any string about hp smart array p400, accordingly i havn't see my array. When i boot Inspect utility, under Primary Boot controller i see or "PCI Slot 1: Unknown PCI device" or "No controller".
Server operates aprox 30-40 mins whithout raid & etc.. After 30-40 mins i reboot it and after that on post screen after ILo2 string i see Hp P400 array string with text "initializing..."... After minute or two i get 1783 error. After that if i reboot server again my P400 works and i can use my Raid. Firmware version p400 - 1.18
Please, maybe anyone can resolve my problem....
3 REPLIES
Komitov
Occasional Visitor

Re: DL380G5 SmartArray P400 problem

Update Firmware version 2.08 (or later)! it is available as follows:

Microsoft Windows Operating Systems:

* Online ROM Flash Component for Windows - Smart Array P400 and P400i - version 2.08 (or later):

http://h18023.www1.hp.com/support/files/storage/us/locate/10011.html

* Online ROM Flash Component for Windows - Smart Array P800 - version 2.08 (or later):

http://h18023.www1.hp.com/support/files/storage/us/locate/10015.html

Linux Operating Systems:

* Firmware CD Supplemental Update / Online ROM Flash Component for Linux - Smart Array P400 and P400i - version 2.08 (or later):

http://h18023.www1.hp.com/support/files/storage/us/locate/10012.html

* Firmware CD Supplemental Update / Online ROM Flash Component for Linux - Smart Array P800:

http://h18023.www1.hp.com/support/files/storage/us/locate/10016.html

Dmitriy Ivankovich
Occasional Contributor

Re: DL380G5 SmartArray P400 problem

Thanks, but during first boot my server do not recognize my p400... So i can't update firmware :(
Louis Henninger_1
Regular Advisor

Re: DL380G5 SmartArray P400 problem

If not running an on-line firmware update is possible (after the second boot..) then download the Firmware CD 7.70 and boot from that to update...

Good Luck,
Louis