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DL380G5 hangs at white proliant screen

DSPatrick
Occasional Visitor

DL380G5 hangs at white proliant screen

I have a number of DL380G5 servers running Windows Server 2003 both R2 and non R2 that sometimes hang at the white proliant screen after reboot. Wondering what causes this to happen and possible fix.
8 REPLIES
Taifur
Respected Contributor

Re: DL380G5 hangs at white proliant screen

Hi,
You can check that issye by upgrading firmware, which comes with server or u can download it from HP site which is belongs to server maintenance CD.

rgds//
Taifur
DSPatrick
Occasional Visitor

Re: DL380G5 hangs at white proliant screen

Thanks, I was hoping to confirm the issue before moving.
DSPatrick
Occasional Visitor

Re: DL380G5 hangs at white proliant screen

Anyone?

Re: DL380G5 hangs at white proliant screen

I agree Taifur.
first update firmware and than install OS.
Smart Update Firmware DVD 9.00
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=4064&swLang=8&mode=2&taskId=135&swItem=MTX-a69a789f6bfc4b0fbe2d84c7c6

That will also fix the problem :) Remember to assign points to answers that helped in your problem. So the forum stays alive...

Regards.
Erdogan
Kind Regards,
Erdogan.
I am HPE Employee

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DSPatrick
Occasional Visitor

Re: DL380G5 hangs at white proliant screen

So you're saying I must reinstall the operating system on all of them?

Re: DL380G5 hangs at white proliant screen

first update firmware. If the problem persists. install OS..
Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.
The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
DSPatrick
Occasional Visitor

Re: DL380G5 hangs at white proliant screen

How could the operating system have anything to do with this? Also considering it is multiple boxes some built from scratch.

Re: DL380G5 hangs at white proliant screen

I agree with DSPatrick, there doesn't seem to be a valid reason to reinstall the OS...
The firmware upgrade is a good idea, followed by a NVRAM clearing.
If the problem persists, I'd check the power configuration provided to the server and the load on the UPS.
"ITS NOT ABOUT HOW HARD YOU CAN PUNCH, ITS ABOUT HOW HARD YOU CAN TAKE A PUNCH AND KEEP MOVIN' FORWARD!!!"