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DL380G7 P410i BBWC failure?

DL380G7 P410i BBWC failure?

Hello,

about 24h ago I installed a new BBWC into my used DL380G7. In the boot messages of the P410i controller it says that the write cache is enabled as soon as the battery is fully charged. So I was waiting patiently for this to come true. Just now, as the write cache is still not active I opend up the DL380 again to have a look at the battery and its status LEDs. This is what I see:

1 – Green, permanent
2 – Green, permanent
3 – Amber, permanent
4 – Off

According to the docs I found ( https://cs.uwaterloo.ca/~brecht/servers/docs/HP-DL-585-G6/HP-Smart-Array-P410-Controller-User.pdf )  that means there's a short circuit accross the battery terminals.

Btw. this is what the ACU gives me:
Cache Disable Code:    Cache is temporarily disabled due to low battery voltage (0x0001)
Detailed Battery Status:   0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

 

So what is wrong with my BBWC? Is the battery a non-starter? Is it possible there's something wrong with the way I installed the BBWC? Do I have to unpower the server (I don't really like to do that) to make the Controller realize there's a fully charged battery available now?

It would be really nice if you cold give me a hand...

Thanks a million and best regards!

Thomas

2 REPLIES
Torsten.
Acclaimed Contributor

Re: DL380G7 P410i BBWC failure?

Did you replace the battery too?


Hope this helps!
Regards
Torsten.

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Re: DL380G7 P410i BBWC failure?

Yes, the BBWC came in a kit, so the memory board, the cable and the battery are all brand new...