DL380p G8 System Power Fault Detected XR: 14 00 MID: FF 4D FC CE C0 FF FF 32 32 0C 0C 00 9C 40 40 0

[WANickA]

Hey all,

Got a DL380p G8 that just turned itself off randomly and won’t power back on. Only event in the iLO IML is this message “System Power Fault Detected (XR: 14 00 MID: FF 4D FC CE C0 FF FF 32 32 0C 0C 00 9C 40 40 01 03 47 00 00 00 00 00 00 00 00 00 00 00 00 00 00)". Anyone know what that code specifically is pointing to?

[Suman_1978]

Hi,

There was a similar post few months ago, here is the link and solution that may work for you.

https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/HP-DL380P-System-Power-Fault-Detected/m-p/7087543#M170812

Thank You!
https://support.hpe.com/hpesc/public/home

[SanjeevGoyal]

Hello,

As per the shared error,

Primary PCI riser board needs to be replace.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,

[WANickA]

Unplugging the SAS backplane power connector allows it to post again. Assume at this point that backplane needs to be replaced. Of course it’s the one part I don’t have on hand.

[SanjeevGoyal]

Hello,

If the server updated with the latest bios ,I would suggest, you have to log a proper case with HPE, and share the appropriate logs for further analysis.

[WebberTeng]

Dear Sir ,

I have a similar problem

System Power Fault Detected (XR: 14 00 MID: FF 0D FC CE C0 FF FF 2D 2D 0C 0C 00 9C 00 10 01 03 47 00 00 00 00 00 00 00 00 00 00 00 00 00 00)

The Primary PCI riser board is not used, can it be removed and not installed?

After removing the Primary PCI riser board, the problem of power off still remains unsolved

BIOS has been updated to P70 05/24/2019

Thank you

[WANickA]

I swapped almost every single part out in mine. Nothing worked untill I replaced the SAS backplane. 

[Sunitha_Mod]

Hello @WebberTeng, 

Thank you for posting! We have responded to your primary post here, please check and reply to the primary post if you need further assistance. 

[WebberTeng]

Dear Sir :

I have made SAS backplane today ,

Is there any relevant replacement documentation? Or do I need to set it after replacement?