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01-25-2018 01:13 PM - last edited on 01-28-2018 09:43 PM by Parvez_AL
01-25-2018 01:13 PM - last edited on 01-28-2018 09:43 PM by Parvez_AL
DL380p Gen8 FAN is running with 100 %
Hi,
I'm facing with this problem (100% fan speed) on HP Proliant DL380p Gen8 after inserting FireCuda 2TB disk! I updated most of firmwares as follows:
BIOS: P70 07/01/2015
iLO4: 2.55 Aug 16 2017
Here is an old thread, but still hope someone has a solution for that.
Many thanks
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01-29-2018 12:11 AM
01-29-2018 12:11 AM
Re: DL380p Gen8 FAN is running with 100 %
Hi,
Loud fan issue occurrs due to various factors, in this case, it could be the unsupported hard drive.
I would update the Smart Array controller firmware to the latest. Also do check this generic article.
Thank You!
I am a HPE employee
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01-29-2018 08:36 AM - edited 01-29-2018 08:46 AM
01-29-2018 08:36 AM - edited 01-29-2018 08:46 AM
Re: DL380p Gen8 FAN is running with 100 %
Hi Suman_1978
thank you very much for your help. That's write and it should be some kind of unsupported disk. On the other hand I tried to update all the firmwares, as I could find on HP Supprt website. But for some, they are entitlement required which we don't have, as we bought the second hand server. Specially for downloading "Smart Update Firmware DVD"!
Could you please help me to obtain this DVD image?
I will put the firmware infos from iLO output, maybe you can see and tell me which one is not updated yet:
Regards,
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01-29-2018 09:35 AM - edited 01-29-2018 09:36 AM
01-29-2018 09:35 AM - edited 01-29-2018 09:36 AM
Re: DL380p Gen8 FAN is running with 100 %
"Smart Update Firmware DVD" is many years ago.
Nowadays you need SPP - http://spp.hpe.com
However, your BIOS, ILO and Smart Array versions are current.
You may the the other components with the downloads at the web pages.
Hope this helps!
Regards
Torsten.
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01-30-2018 04:45 AM - last edited on 01-30-2018 05:23 AM by Parvez_AL
01-30-2018 04:45 AM - last edited on 01-30-2018 05:23 AM by Parvez_AL
Re: DL380p Gen8 FAN is running with 100 %
Hi Bamsy,
Please take out the FireCuda 2TB disk and check if the fans are running at 100%. Also recommend you to use 'HPE Smartcarrier' hard drives in Gen8 servers.
Regarding updating the firmware on Gen8 servers, please use the below mentioned link to download 'Service Pack for ProLiant' for Gen8 servers. Its a bootable iso image and you can boot off it to update the server firmware.
Best regards,
Rajat
I work for HPE. The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
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01-30-2018 09:08 AM
01-30-2018 09:08 AM
Re: DL380p Gen8 FAN is running with 100 %
Hi @Bamsy
You are using incompatible hard drive. ilo can't check the temperature of the hard drives, therefore drives the fans at high speed.
firmware update will not resolve your problem.
Erdogan.
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