DL380p Gen8 + HP StorageWorks 82Q 8Gb PCI-e Dual Port FC HBA = ILO Fan speed

[Diz18]

Hi! Need help

Server DL 380p G8 with HP StorageWorks 82Q 8Gb PCI-e Dual Port FC HBA in ANY PCI slot = high fan noise 

Fan speed via ILO 

Fan 1  System  OK 11% 

Fan 2  System  OK 11% 

Fan 3  System  OK 11% 

Fan 4  System  OK 34% 

Fan 5  System  OK 43% 

Fan 6  System  OK 43% 

2 CPU, All 6 fan's intalled, no errors. Same problems on 2 same servers, FC not hot at all at ANY load.

For test FC 82Q was instaled in dekstop and via QCC temp report max 30 C on converters so it's does't requers any additional AirFlow, i think. 

When we remove HP StorageWorks 82Q 8Gb from server = fan speed at ANY load max 6- 10%,, no noise at all!

Server, ILO and HBA firmware = LATEST:

Firmware Name Firmware Version Location

HP Ethernet 1Gb 4-port 366FLR Adapter 1.2028.0 Embedded

HP StorageWorks 82Q 8Gb PCI-e Dual Port FC HBA 8.08.207 Slot 2

HPE Ethernet 1Gb 4-port 331T Adapter #2 20.16.31 Slot 3

iLO 2.77 Dec 07 2020 System Board

Intelligent Platform Abstraction Data 1.01

System Board Intelligent Provisioning 1.72.9

System Board Power Management Controller Firmware 3.3

System Board Power Management Controller Firmware

Bootloader 2.7

System Board Redundant System ROM P70 07/01/2015

System Board SAS Programmable Logic Device Version 0x0C

System Board Server Platform Services (SPS) Firmware 2.1.7.E7.4

System Board Smart Array P420i Controller 8.32 Embedded

System Programmable Logic Device Version 0x2F

System Board System ROM P70 05/24/2019

System Board System ROM Bootblock 03/05/2013 System Board

I think it's ILO software problem? What we can do to fix high fan speed and noise with HP 82q installed ?

By the way, with 2 CPU and 6 fans + 82Q intalled -  "strange" CPU termal config on DL380p ...

CPU 1 = 40 C ANY load CPU 2 ~ 40 (standby) - 60+ C (with load)

HPE pls fix it ...

Tnx for help!

[NareshISS]

Hello Team,

please update the latest SPP. https://techlibrary.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx

Regards,

Naresh Sharma