ProLiant Servers (ML,DL,SL)

Re: DL380p Gen8 - Orange power but and fast flashing red light, doesnt boot

 
hunter86_bg
Frequent Advisor

Re: DL380p Gen8 - Orange power but and fast flashing red light, doesnt boot

In one similar error it was advised to remove the BIOS battery and short the 2 pins.
As per the output the iLO lost it's time, so most probably the battery died.

The following is a cheap fix (if indeed the battery is the problem): fully unplug the server PSUs (drain any leftover power by pressing the Power button) and replace the battery.

I used regular desktop battery (CR2032) for my ML350p Gen8 , so it should work on your server.

I hope someone can decode the error to reveal the details.
Everest89
Advisor

Re: DL380p Gen8 - Orange power but and fast flashing red light, doesnt boot

Hi again,
Well, i removed the bios battery as you told and left the server off all night from power supply, just whent and tried it and it does the same.
I also tried switching the button 6 to clear NVRAM but no luck.

Running out os ideas..... 
Lets hope someone can read the Active Health Log.
Thank you.

Everest89
Advisor

Re: DL380p Gen8 - Orange power but and fast flashing red light, doesnt boot

Since MyAirBridge the link expires after3 days, here is a new link with my Active Health Log.

https://we.tl/t-dsa5ozE4C4
This one stays online for one week.

Jan Soska
Honored Contributor

Re: DL380p Gen8 - Orange power but and fast flashing red light, doesnt boot

Hello Everest89

I am afraid that your motherboard simply died. Symptoms are showing that.

regards

Jan

Everest89
Advisor

Re: DL380p Gen8 - Orange power but and fast flashing red light, doesnt boot

Hi Jan,
Thank you for your answer besides beeing a bad one.
Really is the motherboard?
Do you know where i could get a new one or by the difference by a newer generation?

Best regards.

Carlos

Everest89
Advisor

Re: DL380p Gen8 - Orange power but and fast flashing red light, doesnt boot

One more thing, if i buy a new motherboard is it safe to use the same components i already have?

hunter86_bg
Frequent Advisor

Re: DL380p Gen8 - Orange power but and fast flashing red light, doesnt boot

'New' Motherboard -> ebay
It might be cheaper to buy a whole server.

About the components - it should be OK to reuse them, but there is no guarantee that they are still OK. (For example bad voltage control could damage a lot of stuff).
Everest89
Advisor

Re: DL380p Gen8 - Orange power but and fast flashing red light, doesnt boot

What would you recommend?
New motherboard or for a difference of money get a new one or new generation?

crystalyin4
Occasional Visitor

Re: DL380p Gen8 - Orange power but and fast flashing red light, doesnt boot

Please suggest the reson to change hardwaew log, server is not starting

 

"ID","Severity","Class","Last Update","Initial Update","Count","Description",
"7","Informational","System Revision","[NOT SET] ","[NOT SET] ","1","Firmware flashed (iLO 4 2.78)",
"6","Critical","Power","01/01/1970 00:01","01/01/1970 00:02","15","System Power Fault Detected (XR: 04 00 MID: FF 0D FC CF C0 FF FF 2D 2D 0C 0C 00 05 00 00 00 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00)",
"5","Informational","System Revision","[NOT SET] ","[NOT SET] ","1","Firmware flashed (ProLiant System BIOS - P70 05/24/2019)",
"4","Informational","System Revision","[NOT SET] ","[NOT SET] ","1","Firmware flashed (iLO 4 1.51)",
"3","Informational","System Revision","[NOT SET] ","[NOT SET] ","1","Firmware flashed (ProLiant System BIOS - P70 05/21/2018)",
"2","Informational","System Revision","[NOT SET] ","[NOT SET] ","1","Firmware flashed (ProLiant System BIOS - P70 05/24/2019)",
"1","Informational","System Revision","[NOT SET] ","[NOT SET] ","1","Firmware flashed (iLO 4 2.78)",

sudhirsingh
HPE Pro

Re: DL380p Gen8 - Orange power but and fast flashing red light, doesnt boot

@crystalyin4 

It appears like sas backplane power fault.

Please remove SAS Backplane from the server and then try to power on (without sas backplane.. or makesure you disconnect sas cable and backplane Power cables completely) the server and see if its power on.

 

Regards,

Sudhir

While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

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