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DL380p Gen8 - gets stuck at " doing self discovery " at CP017387

chinmay
Frequent Advisor

DL380p Gen8 - gets stuck at " doing self discovery " at CP017387

We have a customer who just bought 4 -  DL380p Gen8 servers and is trying to update firmwares using the latest SPP all the 4servers using offline SPP ISO

 

Issue :

All the 4 servers gets stuck at " doing self discovery " at CP017387 which is for Brocade HBA fiber channel crd, though this server has a HBA card, customer has tried doing the updates on other servers which do not have the cards . All the 4 servers are just stuck at the same screen and at the same file.

 

Customer is not intrested to use the PSP/Firmware dvd, wants a resolution on this not a work around

We have suggested to use a previous SPP release, still no go

Have tried updating with min configuration, still no go

Any suggestions would be appreciated

 

 

Regards

-Chinmay

3 REPLIES
PGTRI
Honored Contributor

Re: DL380p Gen8 - gets stuck at " doing self discovery " at CP017387

hi,

 

You can try to update the intelligent provisioning first and then to run the SPP.

 

Thanks!

 

 

regards,

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chinmay
Frequent Advisor

Re: DL380p Gen8 - gets stuck at " doing self discovery " at CP017387

As an alternate ran FM DVD, which fixed the issue

 

Kustaa
Occasional Visitor

Re: DL380p Gen8 - gets stuck at " doing self discovery " at CP017387

Hello!

 

I tried with a colleque  to update BL460c    G7   with HP firware UPD  10.10-0  interactive update.

 

The update stuck with   CP017387 , first we suscpected we we too in a hurry but then we waited for 10 minutes

and nothing happened.

 

We did not do automatic update , because we wanted to control which updated were selected.