DL380p gen8, added 2 hard drives, but they show as not authenticated

[jumbozero]

I added two SAS hdd to a RAID 5 array in a DL380p gen8. The two new hard drives show as status: not authenticated in the Smart Array P420i Controller section. Much of the detail that is available on the drives that show as status: OK is missing on these drives. These are SAS drives were supposed to be a match to the 3 originals, but I see that they have different firmware and are listed as seagate drives not HP drives. What does it mean? Is there a way to get them to authenticate? I bought these from provantage based on the idea that they were fully compatible...are they not?
 

[Suman_1978]

Hi,

Non-HPE branded hard drives in HPE server will cause this issue, thats because HPE firmware does not recognise the third party hard drives.
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03445568
https://support.hpe.com/hpsc/doc/public/display?docId=mmr_sf-EN_US000019726

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Thank You!
I am an HPE Employee

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