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DL385 G1 Hard locking - ideas on how to find out why

jpdrawneek
Occasional Visitor

DL385 G1 Hard locking - ideas on how to find out why

Think its still under warranty.

It's running solaris 10u5 and it hard locks pretty much every 3 hrs.

I have run memtest and go no errors, so i am not sure what to do next.

Any suggestions would be great.
2 REPLIES
Bijl
Advisor

Re: DL385 G1 Hard locking - ideas on how to find out why

Hi jpdrawneek,
I would recommend making sure that you have the latest firmware and drivers for the components of the server. Keep in mind that hp tools can also be updated in order to run more accurate test. If the issue persists take it down to the bare minimum configuration (only what it needs to work, 2 dimms, 1 proc, removing all PCI cards). Perhaps you are encountering a problem that is not coming up on the tests. If this clears the issue, start adding components one by one until you determine which component is causing the failure. It might take a while since its happening every 3 hrs.


Regards,
jpdrawneek
Occasional Visitor

Re: DL385 G1 Hard locking - ideas on how to find out why

Finally work out that it was due to one of the AMD errant.

Dram scrubbing one.

I did not realize that it also effected the E bin as well.